People and Talent Operations Lead

GlossGenius•New York, NY

1d•$140,000 - $170,000•Onsite

About The Position

GlossGenius's People and Talent function has grown into a real operation - and that means the most important work ahead isn't running existing programs, it's building the ones that don't exist yet. This role exists to own the projects that sit between the seams: the comp frameworks that need a first draft, the onboarding experience that still has rough edges, the data story we haven't told clearly yet, the recognition program that lives in a doc somewhere. You'll be the person who figures out what "done" should look like, builds it, and hands it off — or keeps running it, when that's the right call. The scope spans the full People & Talent function — compensation, HR systems, data and reporting, AI enablement, employee experience, and whatever comes next. You will report to the Senior Manager, People and Talent Operations. You must be commutable to our NYC headquarters and will operate in an in-person environment. We default to being in-office 3–4 days per week with required attendance on Tuesdays and Thursdays.

Requirements

4–7 years of progressive HR/People Operations experience, with demonstrated breadth across at least two or three of the following: compensation, HRIS/systems, people analytics, onboarding, or employee experience
Strong foundations as an HR generalist — you know the craft well enough to spot what's broken, ask the right questions, and not get tripped up by things that are just noise
A builder's instinct: you don't wait for a perfect brief or a complete dataset before moving — you form a hypothesis, build a draft, get feedback, and iterate
Analytically sharp — an expert in Excel/Sheets and deep fluency with HRIS and BI tools
High judgment about what to escalate and what to just solve — you don't get hung up on small things, but you also know when something needs more stakeholders in the room
Have genuinely changed how you work because of AI — you actively use AI tools to do higher-quality work faster, and you're curious about where those tools can go further inside a People function
Excellent written communication — you can produce a crisp one-pager, a stakeholder memo, or a comp framework doc with the kind of clarity that doesn't require explanation
Comfortable operating in a startup where strategy and execution aren't separate jobs — you'll own a project from first principles through delivery

Responsibilities

Build the data and reporting layer for the People and Talent function — defining the metrics that matter, standing up dashboards, and translating workforce data into clear narratives for leadership
Lead AI enablement across the People and Talent organization — identifying where AI tools can eliminate low-leverage work, standing up new workflows, and raising the functional floor on what the team can get done per person
Drive strategic projects across recognition, People and Talent systems, and other initiatives that don't fit neatly into any single owner's remit — taking ambiguous briefs and turning them into structured plans that move
Architect GlossGenius's employee recognition strategy — from the philosophy down to the mechanics — so that strong performance and contributions get seen and celebrated in ways that actually land
Define how the People and Talent team operates internally — process documentation, systems hygiene, cross-functional handoffs — so the function runs with clarity even as the company scales
Serve as a knowledgeable, go-to resource for employees navigating complex People Operations questions — benefits, immigration, payroll, leave, and anything else that requires human judgment to get to the answer
Manage the design and ongoing iteration of GlossGenius's compensation infrastructure — including band modeling, benchmarking cycles, pay equity analyses, and the documentation that makes comp decisions defensible and consistent

Benefits

Flexible PTO
Competitive health & dental insurance options, with premiums partially covered by GG
Fertility and adoption benefits via Carrot and Kindbody
Generous, fully-paid parental leave policy
401k benefit — employees are eligible to contribute starting day 1 of employment
Professional Development — employees receive a yearly stipend for approved learning and educational-related expenses
Pre-tax commuter benefits
Dependent Care FSA
Home office support
Team Bonding opportunities — as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year