People Operations Lead

Tribe AI

5d • $165 - $165,225

About The Position

As People Operations Lead, you own the systems and programs that shape how our team grows, performs, and develops. This is a hands-on, high-impact role for someone who has operated inside a 150–500 person company and knows how to build people programs that are rigorous without being bureaucratic.
You'll be the primary driver of our performance management philosophy — from how we run review cycles to how we develop managers and recognize top performers. This role is equal parts practitioner and thought partner. You'll work closely with leadership to shape how we give feedback, calibrate performance, and make decisions on promotions and bonuses. If you're energized by helping managers become better coaches and building a culture where people genuinely grow, this is the role for you.

Requirements

• 7–10 years of People Operations or HR experience, with a meaningful portion in performance management and organizational development.
• Operated at a 150–500 person high-growth company in a leading or senior IC capacity — you've built and run these programs, not just supported someone who did.
• Genuinely passionate about manager development.
• Coached managers directly and have real opinions about what makes feedback effective.
• Know the difference between a feedback culture that exists on paper and one that actually changes how people lead.
• Instinct is toward simplicity. You design review cycles that don't create overhead, promotion processes that managers can explain to their teams, and frameworks that hold up under pressure without requiring a manual.
• Operate with high judgment. You're trusted with sensitive information at all levels of the organization. You know when to escalate, when to hold firm, and when to adapt — and you make those calls without needing to be told.
• Comfortable working in HRIS tools, pulling and interpreting people data, and using it to make the case for or against a program.
• Measure what matters and don't optimize for optics.
• Use AI tools actively and fluently in your day-to-day work — not as a novelty, but as a core part of how you operate. Whether it's drafting frameworks, analyzing feedback, running research, or accelerating any part of the people ops workflow, you reach for AI first and you know how to get real leverage from it.

Nice To Haves

• Experience with compensation banding and total rewards frameworks
• Background at a company that runs a distributed or contractor-heavy team model

Responsibilities

• Design and run lightweight, effective performance review cycles (mid-year and annual) that are meaningful without being burdensome.
• Build calibration processes so performance assessments are consistent and fair across teams.
• Own the promotion and compensation review process end-to-end, including bonus frameworks and criteria.
• Define what "good" performance looks like at each level, partnering with managers to develop leveling clarity.
• Lead 1:1 feedback sessions with managers — helping them give better feedback, have harder conversations, and coach their direct reports more effectively.
• Build and facilitate manager training programs and toolkits.
• Partner with leadership to identify high-potential employees and create development plans.
• Establish a feedback culture through ongoing coaching, not just structured review cycles.
• Maintain and improve core HR systems and processes as the company scales.
• Track people data and surface insights — retention, engagement, performance trends — to inform leadership decisions.
• Serve as a trusted resource for employee relations and performance escalations.

Benefits

• Work at the center of one of the most consequential moments in technology — and help build the internal infrastructure that lets us operate at scale
• Operate alongside world-class engineers, strategists, and practitioners who hold themselves to an unusually high standard
• Direct partnership with leadership — your work will be visible, your impact will be real, and your opinions will shape how we grow
• High-growth environment where ownership is real and the work is never routine

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed