People and Experience Manager

Securitas Security Services • Parsippany, NJ

13d • Onsite

About The Position

The People & Experience Manager is a hands-on leader responsible for delivering consistent, high-quality People operations across the full employee lifecycle for approximately 500 exempt and non-exempt employees. Partnering closely with and receiving direction from the Sr. People & Experience Manager, this role plays a key part in ensuring employees are supported through critical moments, from onboarding and leaves of absence to workplace incidents and transitions. This role combines day-to-day operational ownership with thoughtful execution, ensuring employee needs are addressed accurately, processes run smoothly, and the organization is well-prepared to support a positive and reliable employee experience at scale.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience
• 3+ years of experience in HR operations, compliance, employee relations support focused roles
• Demonstrated experience administering leaves of absence, workers’ compensation, and compliance processes
• Strong working knowledge of employment laws and regulatory requirements
• High attention to detail with the ability to manage confidential information independently
• Strong organizational, documentation, and follow-through skills

Responsibilities

• Administer leaves of absence in accordance with applicable laws and company policy
• Serve as the intake point for LOA and medical related matters, including receipt, tracking, and management of documentation
• Manage case files, correspondence, and system updates related to leave administration
• Perform quality assurance reviews of LOA files to ensure accuracy, timeliness, and compliance
• Escalate complex, sensitive, or high risk cases in alignment with established guidance
• Submit, track, and manage workers’ compensation claims and related documentation
• Respond to employee medical incidents or workplace injuries, ensuring timely reporting and follow up
• Maintain workers’ compensation logs, records, and audit ready files
• Support claim monitoring and ensure documentation consistency
• Prepare summaries and reporting related to claim activity as needed
• Maintain labor law posters and required employee notices across applicable jurisdictions
• Create, update, and maintain compliance logs, tracking tools, and audit support documentation
• Execute ongoing compliance readiness activities
• Prepare documentation and materials to support audits and compliance reviews
• Proactively identify compliance risks and elevate findings appropriately
• Serve as an intake and documentation support resource for employee related matters
• Assist with routing and tracking employee relations inquiries in accordance with established processes
• Maintain accurate records and documentation related to employee matters
• Exercise discretion, sound judgment, and confidentiality in all employee related activities
• Produce compliance, risk, and trend reporting as requested
• Maintain organized records, logs, and files to support operational efficiency and audit readiness
• Handle incoming and outgoing People & Experience mail and documentation
• Provide regular updates and status reporting through the Sr. People & Experience Manager
• Support special projects and initiatives as assigned

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level