Corporate - People and Culture Operations Manager

Windsor Capital GroupSanta Monica, CA
Onsite

About The Position

Windsor Hospitality is seeking a driven and hands-on Corporate People & Culture Manager. Based in our Santa Monica corporate office, this role serves as a key partner to the VP of People & Culture, supporting a portfolio of 9 hotel properties. The Manager, People & Culture is responsible for supporting and driving execution of People & Culture initiatives across the organization. This role partners closely with the VP to implement programs, improve processes, and provide day-to-day support to the field, ensuring consistency and operational effectiveness across the portfolio.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field required.
  • Minimum 4–6 years of progressive HR experience, including experience in a generalist or HR manager capacity.
  • Working knowledge of employee relations, investigations, and employment law (California experience preferred).
  • Experience with HRIS platforms (Paylocity a plus), including reporting and basic system functionality.

Nice To Haves

  • Multi-site HR experience preferred
  • Hospitality experience a plus
  • Bilingual in Spanish highly preferred

Responsibilities

  • Support L&D, Talent Acquisition, Safety, Employee Relations and other People programs across the hotel portfolio.
  • Partner closely with peers to help drive process improvements, policy updates, and organizational programs.
  • Assist in the management and optimization of the HRIS platform, including reporting, audits, and maintaining data integrity.
  • Provide day-to-day support to field People & Culture Managers and Partners on HR best practices, compliance questions, and operational challenges.
  • Support cross-functional projects such as engagement surveys, compensation reviews, and talent processes.
  • Prepare and maintain reporting for headcount, turnover, compliance tracking, and other key people metrics.
  • Assist in vendor coordination related to HRIS, background checks, and People & Culture systems.
  • Represent the People & Culture function in meetings and initiatives, providing updates and support as needed.
  • Support the People & Culture team with day-to-day operational execution and follow-through on key initiatives.
  • Ability to handle sensitive situations with professionalism and sound judgement, with guidance as needed.
  • Must be able to identify issues and work towards practical, scalable solutions.
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