Manager, People & Culture

Bursting SilverToronto, ON
CA$100,000 - CA$120,000Remote

About The Position

We are seeking a Manager, People & Culture to join our purpose-driven team on a permanent, full-time basis. As the sole People & Culture representative, you will be the main point of contact for employee experience, people development and benefits, while providing support across our strategic people & talent initiatives. This role is ideal for candidates with an “HR/People Generalist” background and a varied skillset, who relish the opportunity for growth and development. This is a hands-on People role — in the same week you might be updating time-off balances, coaching a Team Lead, and planning our company retreat.

Requirements

  • 7 years' progressive HR/People Operations experience with no less than 3 years in a senior generalist/people leadership capacity, ideally in the technology and/or consulting industries
  • Demonstrated experience with strategic planning input, including role design and reward framework application
  • Ability to manage multiple competing priorities across various stakeholders
  • Excellent analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Excellent organisation skills and the ability to meet strict deadlines
  • Ability to work independently and as part of a team in a fast-paced environment

Nice To Haves

  • Further education certification/qualification or equivalent experience in a HR or Business Management field
  • Experience owning HRIS and Benefits systems a considerable asset
  • Experience with the Great Place to Work certification process.
  • Active experience, or a demonstrated interest, in using AI tools to streamline process and increase productivity

Responsibilities

  • Plan and support company-wide culture initiatives including retreats, recognition programs, celebrations, surveys and other employee engagement activities
  • Facilitate and support in the delivery of company All-Hands meetings and Lunch & Learns
  • Gather employee feedback through formal and informal channels, identify trends, and recommend improvements that strengthen our workplace culture
  • Own and execute on the entire employee lifecycle – From onboarding to offboarding and everything in between
  • Own and manage our HRIS, HiBob, including data updates, reporting requests, and platform customizations
  • Drive our end-to-end employee recruitment lifecycle and early career support initiatives (Graduate & Co-Op programs)
  • Manage our Canadian and US benefits plans through our broker and respective providers
  • Support time tracking activities including managing time off balances, requests, approvals and updates
  • Partner with our Team Leads on their team management coaching needs
  • Own the end-to-end performance process including facilitating reviews, bonus calculations and designing and implementing growth and/or remedial strategies
  • Manage day-to-day employee relations matters, partnering with leadership on complex or escalated cases
  • Support the company Learning & Professional Development outcomes through engagement and completion monitoring of third-party platforms
  • Research & evaluate new learning & development opportunities to suit our company direction & strategy
  • Maintain and refresh our job levelling and salary banding frameworks using market benchmarking data, in partnership with leadership
  • Assist in the review, risk assessment and maintenance of our compliance documents, including contracts, policies and work eligibility requirements
  • Support our people strategy and provide input and advice to our leadership team
  • Other relevant people, culture & talent duties and initiatives will be assigned as required

Benefits

  • Excellent pay & comprehensive benefits package
  • 4-day work week during the summer months & flexible work hours around our core hours
  • “Remote First” environment with flexible work & office locations
  • Regular company social events, games nights, virtual and in-person
  • Annual fully paid company retreat
  • Considerable paid time off including vacation days, wellness days, and additional leave options
  • A commitment to effective communication
  • Regular All-Hands meetings delivering in-depth company updates
  • Regular impactful & engaging Lunch & Learns
  • Genuine opportunities for growth and development within the company
  • Continuous, team-based, professional and personal development sessions
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