Pension Technology Business Analyst

WTW • Bloomington, MN

3h • $75,000 - $110,000

About The Position

As a Business Analyst, you will support Pension Outsourcing client delivery by translating business needs into system requirements, configuration, testing activities, and operational solutions. You will work closely with clients, Business Analysts, developers, Pension Administration teams, and other stakeholders to deliver accurate, high-quality work within defined scope, timelines, and budget expectations. You will also contribute to process improvements, knowledge sharing, and the continued evolution of system and business analysis best practices.

Requirements

• Strong understanding of the core application, including functionality, available options, underlying database structure, and business process flows.
• Ability to define complex system configuration, table updates, reporting requirements, and related documentation.
• Experience developing, reviewing, and executing comprehensive test plans for system components, including web applications, data imports, batch processes, reports, and extracts.
• Proficiency in coordinating testing issues with developers and other stakeholders and driving identified defects through resolution.
• Experience performing impact analysis, regression testing, and validation activities related to system enhancements, releases, and production support.
• Ability to partner with Pension Administration and Retirement teams to understand operational processes and ensure system solutions align with business needs.
• Skills in analyzing business requirements and translating them into system specifications, configuration requirements, and testing approaches.
• Experience creating and executing database queries based on an understanding of the underlying data model.
• Ability to assist senior Business Analysts in analyzing requests and providing solutions for medium to high complexity issues.
• Experience ensuring development requests include complete requirements, specification updates, and appropriate test scenarios.
• Skills in identifying risks, gaps, dependencies, and potential impacts associated with proposed system changes and communicating them appropriately.
• Ability to provide guidance, technical assistance, and knowledge sharing to colleagues on system functionality, business processes, and client-specific requirements.
• Experience contributing to the development and adoption of standardized work processes, tools, methodologies, and best practices that improve quality, consistency, and efficiency.
• Ability to support onboarding, training, and mentoring activities for new or less experienced team members when appropriate.
• Skills in assisting with effort estimates and identifying work and hours needed to support change order development.
• Ability to assist in estimating effort for configuration, testing, and analysis activities.
• Skills in identifying and communicating potential scope changes, project risks, and delivery impacts to project leadership.

Nice To Haves

• Experience with Pension Outsourcing client delivery.
• Familiarity with system functionality, available options, best practices, and related impacts.
• Experience supporting clients in evaluating and adopting new features, tools, and approaches.
• Understanding of statement of work and system scope.
• Experience supporting project teams in meeting delivery, budget, and profitability objectives.

Responsibilities

• Establish and maintain effective client relationships by understanding client needs, expectations, and how the system supports their business processes.
• Inform clients and project teams on system functionality, available options, best practices, and related impacts.
• Work with internal and external client teams to clarify business requirements and document system solutions.
• Support clients in evaluating and adopting new features, tools, and approaches through consultation, training, and solution walkthroughs.
• Understand the statement of work and system scope, identify potential out-of-scope work, and bring those instances to the project team's attention in a timely manner.
• Assist with effort estimates and identifying work and hours needed to support change order development.
• Demonstrate strong understanding of the core application, including functionality, available options, underlying database structure, and business process flows.
• Define complex system configuration, table updates, reporting requirements, and related documentation.
• Develop, review, and execute comprehensive test plans for system components, including web applications, data imports, batch processes, reports, and extracts.
• Coordinate testing issues with developers and other stakeholders and drive identified defects through resolution.
• Perform impact analysis, regression testing, and validation activities related to system enhancements, releases, and production support.
• Partner with Pension Administration and Retirement teams to understand operational processes and ensure system solutions align with business needs.
• Ensure business analysis deliverables, configuration activities, and testing activities meet established quality standards and project timelines.
• Participate in release, implementation, and production support activities as needed.
• Analyze business requirements and translate them into system specifications, configuration requirements, and testing approaches.
• Create and execute database queries based on an understanding of the underlying data model.
• Assist senior Business Analysts in analyzing requests and providing solutions for medium to high complexity issues.
• Ensure development requests include complete requirements, specification updates, and appropriate test scenarios.
• Identify risks, gaps, dependencies, and potential impacts associated with proposed system changes and communicate them appropriately.
• Work collaboratively with Business Analysts, developers, project managers, Pension Administration teams, and client teams to deliver successful outcomes.
• Provide guidance, technical assistance, and knowledge sharing to colleagues on system functionality, business processes, and client-specific requirements.
• Contribute to the development and adoption of standardized work processes, tools, methodologies, and best practices that improve quality, consistency, and efficiency.
• Participate in business analysis, system, and line-of-business initiatives designed to improve delivery effectiveness and client outcomes.
• Support onboarding, training, and mentoring activities for new or less experienced team members when appropriate.
• Assist in estimating effort for configuration, testing, and analysis activities.
• Support project teams in meeting delivery, budget, and profitability objectives.
• Identify and communicate potential scope changes, project risks, and delivery impacts to project leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed