Pension Risk Transfer - Transition Manager

Nationwide Mutual Insurance•Columbus, OH

1d•Remote

About The Position

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a fully remote role that can be located anywhere in the lower 48 states in the US. This is a G3 band role. Do you seize opportunities to drive change that improve processes, products, and services? At Nationwide, Pension Risk Transfer (PRT) is a growing business where we value team members who are great communicators, forward thinking, and have the drive to continuously improve and grow with us. If you would thrive in an environment like this, where you’ll build relationships and solve business challenges, too, we want to hear from you! As a Transition Consultant- Pension Risk Transfer, you’ll be part of a team responsible for new client onboarding and operations, as well as evolving our tools and processes and engaging with our technology partners. We’ll count on you for the management of activities within the business by processing and coordinating work with plan sponsors/brokers and Third-Party Administrators (TPAs) for contract administration and check-writing services. You will collaborate with internal matrix partners such as Finance, Treasury, Technology, Legal, and Compliance.

Requirements

Undergraduate degree in Business Administration or related field.
Typically, seven or more years of relevant defined benefit experience, preferably in PRT business.
Knowledge of PRT and/or pension industry to help Nationwide build the business.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Regularly and consistently demonstrates Nationwide Values.

Nice To Haves

Graduate degree preferred.

Responsibilities

Serves as the responsible and accountable point of contact for new clients transferring their pension obligations and participants to Nationwide, building relationships with Plan Sponsors and Brokers, and leading Nationwide efforts with TPAs and matrix partners to ensure a seamless installation process and timely execution of key deliverables.
Drives Nationwide processes that include delivery on contract language, data optimization during new sales and ongoing administration, monitors and initiates communication of changes and coordinates approvals between Nationwide and its TPAs.
Supports PRT efforts in achieving annual sales goals, including management of milestones for requests for proposal (RFPs), confirming administrative service capabilities, and supporting new contract creation.
Ensures TPAs are delivering expected results in accordance with service level agreements (SLAs) and through participation in regular governance meetings with TPAs to review performance and other key performance indicators (KPIs).
Creates and supports the regular compliance and auditing program in partnership with Corporate Compliance.
Supports and directs TPAs in remediation of formal complaints and other issues.
Conducts regular reviews of existing processes, SLAs and KPIs to ensure alignment with best practice and reports back on results to Director, Operations.
Delivers end results or operating processes between internal matrix partners (e.g., Actuary, Accounting, Corporate Escheat, Finance, Legal and Technology) including receipt and booking of new deal premium, suspense account reconciliation, and deemed abandoned and unclaimed property processing.
Monitors, executes, and influences timely and efficient execution of the PRT business.
Updates Nationwide leadership on business performance, risk points and improvement opportunities.
Manages work within budget.
Supports various internal and external business oversight processes including internal and external audit, Financial Reporting Controls (FRC) audits and departments of insurance inquiries.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire