Pension Processor

Northwest Administrators, Inc. • Seattle, WA

1d • $25 - $34 • Onsite

About The Position

As a pension claims processor, you will be assisting customers who are going through a significant change in their life—planning for retirement. You will have your own case load to manage that requires timely and accurately performed tasks according to benefit plan rules and federal time restrictions. Candidates must successfully complete a 12-week paid training program. Training begins on July 14th, 2026 in person at our Seattle, WA location.

Requirements

• Organized. Able to juggle and prioritize workloads, have strong analytical skills
• Communicator. Strong verbally and in writing including interpersonal skills
• Service Minded. Passionate about customer service--delivering it like you expect to receive it
• Detailed. Attentive to detail with excellent problem-solving skills
• Technically Savvy. Proficient with technology, intermediate level with Excel and Word

Responsibilities

• Meet with customers, by phone, to explain the claims process
• Verify benefit eligibility and follow up on eligibility issues
• Correspond with customers about documents necessary to complete their benefit claim
• Accurately enter data into claims processing system

Benefits

• Union scale wages, raises every 6 months, starting at $24.64/hr up to $34.30/hr.
• Medical, Dental, Vision & Rx benefits
• Employer provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leave and 10 Holidays
• Strong team environment with good work-life balance
• Training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed