Pension Outsourcing Benefits Senior Analyst

WTW • Southfield, MI

2d • Remote

About The Position

In this challenging role as a Pension Outsourcing Benefits Senior Analyst, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on pension payroll and other related activities. If you’re looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now! In this role you will serve as a team leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital. This role can be held remotely from any location in the United States. Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Enhance your knowledge of all aspects of retirement plan administration Enjoy a well-defined career path with opportunities for growth and advancement Leverage the most cutting-edge tools and resources and some of the world’s experts in retirement plan design, management and pension administration Deliver superior, consistent client management and deliverables in support of a Director for assigned clients. Staffing and Talent Development Lead/manage training on workstream concepts for new and seasoned team members Mentor junior team members to ensure understanding of workstream methods/concepts Provide positive and constructive feedback for team members to aid in their development Assist in team development and development plans Workflow and Escalation Management Manage completion of required processes or checklists (e.g., Trust SOP for payment workstream) Manage team daily workflow and adherence to contract SLAs Assist Operation Managers with escalations, work with team to update documentation, Knowledgebase and provide training as needed to minimize escalations Lead client team workstream regarding technical matters as needed Lead internal workstream team meetings Assist with/attend client meetings as applicable Standardization Lead internal/external process documentation maintenance and alignment with excellence and administration standards Lead adoption of off-system tools and updates as necessary

Requirements

• 5+ years of experience in administration of defined benefit plans, preferably gained in a benefits consulting environment
• Experience consulting on pension administration projects and/or systems, including interaction of data, software, administration outputs, and processes in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations
• Solid understanding of pension and broader benefit plan design
• Functional or industry knowledge/experience in the application of technology to solve human resource needs such as HRIS/payroll system integration, pension plan administration, health and welfare plan administration, employee self-service and pension payroll administration
• Ability to work on a multifaceted team (administration, technology and service center) with competing projects, deliverables and priorities, including client implementations and one-time special project work
• Strong interpersonal and client management skills
• Excellent written and verbal communication skills
• Strong analytical, integrative, problem-solving and project management skills
• Strong organizational abilities and flexibility to work in a performance driven environment
• Bachelor’s degree or equivalent in business, benefits administration, or related field

Nice To Haves

• CEBS designation or actuarial training a plus

Responsibilities

• Lead/manage training on workstream concepts for new and seasoned team members
• Mentor junior team members to ensure understanding of workstream methods/concepts
• Provide positive and constructive feedback for team members to aid in their development
• Assist in team development and development plans
• Manage completion of required processes or checklists (e.g., Trust SOP for payment workstream)
• Manage team daily workflow and adherence to contract SLAs
• Assist Operation Managers with escalations, work with team to update documentation, Knowledgebase and provide training as needed to minimize escalations
• Lead client team workstream regarding technical matters as needed
• Lead internal workstream team meetings
• Assist with/attend client meetings as applicable
• Lead internal/external process documentation maintenance and alignment with excellence and administration standards
• Lead adoption of off-system tools and updates as necessary

Benefits

• Medical (including prescription coverage)
• Dental
• Vision
• Health Savings Account
• Commuter Account
• Health Care and Dependent Care Flexible Spending Accounts
• Group Accident
• Group Critical Illness
• Life Insurance
• AD&D
• Group Legal
• Identify Theft Protection
• Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Paid Holidays
• Annual Paid Time Off (includes paid state/local paid leave where required)
• Short-Term Disability
• Long-Term Disability
• Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Contributory Pension Plan and Savings Plan (401k)
• Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior