Pension Analyst, Employer Services

CAAT Pension Plan•Toronto, ON

1d•CA$73,200 - CA$86,100

About The Position

At CAAT, we are seeking a Pension Analyst, Employer Services, to serve as a key point of contact for employers participating in the CAAT Pension Plan. In this role, you will provide technical guidance and day-to-day support to ensure accurate and efficient plan administration. You will also contribute to critical processes such as contribution reconciliation, annual member data collection, and member statement preparation.

Requirements

A College Diploma or University Degree in Finance, Business, or a related field.
At least two (2) years of experience in MEPP or public sector pension administration, or with an outsourcing service provider; with working knowledge of pension systems, plan texts, and applicable legislation.
Demonstrated experience managing employer or client relationships, including resolving issues, delivering presentations, and facilitating training sessions is considered a strong asset.
Proven ability to process a wide range of pension transactions, including terminations, retirements, deaths, transfers, buybacks, and year-end statements.
Strong analytical and mathematical skills, with hands-on experience in data analysis and working with pension contribution files.
Proficiency in Microsoft Excel and other Microsoft Office tools, with the ability to manage and interpret complex data sets.
Excellent communication and relationship-building skills, with the ability to manage competing priorities in a fast-paced environment.

Nice To Haves

Fluency in French is an asset.

Responsibilities

Serve as the primary point of contact for a portfolio of assigned employers, providing day-to-day technical support and guidance on plan administration.
Build and maintain strong employer relationships through regular check-ins, including monthly status meetings to track progress, resolve issues, and ensure high client satisfaction.
Deliver structured education and training sessions to employers to support understanding of plan rules, processes, and tools.
Support the reconciliation of pension contributions and perform data analysis to ensure accuracy, compliance, and timely resolution of discrepancies.
Collaborate on system updates and identify opportunities to streamline and enhance the effectiveness of pension administration workflows.
Participate in the annual data collection process and contribute to the preparation and validation of annual member statements.
Work closely with colleagues in Employer Services to review service deliverables, controls, and operational processes, identifying areas for continuous improvement.
Maintain up-to-date knowledge of plan provisions, legislative requirements, and internal policies to ensure accurate and compliant employer support.

Benefits

Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive.
Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
competitive compensation
exceptional benefits
paid time off
health and dental benefits
wellness incentives
a defined benefit pension plan