Pension Administration Senior Specialist

Marsh McLennan•Tampa, FL

1d•$74,000 - $148,000•Remote

About The Position

At Mercer a Marsh Business, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We are in the business of creating more secure and rewarding futures for our clients and their employees - whether we are designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Mercer is seeking a Pension Administration Senior Specialist. This position may be performed remotely. Pension Administration Senior Specialist What can you expect? Be a leading member of the Calculations and Special Projects team and have an influence on the success and growth of Mercer Operations & Technology. The Senior Specialist is responsible for leading special pension administration projects, as well as the completion of pension calculations and the review of plan documents and calculation tools for multiple client teams.

Requirements

Bachelor’s degree preferred
5-7 years of experience in defined benefit administration
Prior experience with project management and client relationship management
Strong proficiency with MS Excel and Word (proficiency in MS Access desired)
Previous experience developing calculation tools
Excellent problem solving and analytical skills; proven ability to identify, research, follow up and resolve issues or problems encountered through project and calculation work
Excellent oral and written communication skills

Nice To Haves

Excellent problem solving and analytical skills; proven ability to research, follow up and resolve issues or problems surfaced by the team.

Responsibilities

Maintain a high level of professionalism and sense of urgency to ensure client expectations are consistently met while acting as a primary contact with clients and Mercer consultants
Serve as a subject matter expert on the clients’ plans and administrative procedures
As Project Manager, lead pension calculation, data, and risk transfer projects and act as point of contact to clients, administration and processing teams
Manage special project tasks to ensure project tracks to budget, that project is completed per the terms of the client agreement and that any out-of-scope work is identified and properly accounted for.
Deliver quality service to our clients, ensure accuracy and time standards are consistently met
Lead and attend team and project calls
Master company-based tools and track client projects and processes
Manage client business processes and identify areas for continued improvement
Act as final reviewer on pension calculations; work with clients and Mercer consultants to clarify any ambiguous calculation provisions
Calculate and review qualified and non-qualified benefits, including but not limited to QDROs, 409A, employee contributions, late retirement increases and RMDs.
Keep updated on current government regulations/IRS Code
Develop and maintain access-based or excel-based calculation checkers for ongoing and special project clients
Provide daily, weekly and monthly reports to internal project stakeholders and clients