PENN PLAY REP
About The Position
At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Requirements
- Must be age 21 or older
- Obtain and maintain valid state gaming license
- High school diploma or equivalent
- One year of prior work experience
- Must be proficient in Microsoft applications (Excel, Access, Word)
Nice To Haves
- Previous money handling experience preferred
Responsibilities
- Sign up new guests for the PENN Play card.
- Processes replacement cards and maintains the database updating guest records and flagging duplicate accounts to ensure guest information is correct.
- Manage access to the VIP Club
- Effectively explains complimentary structure and how to qualify for different levels of complimentary services and/or goods.
- Cash direct mail and cash back coupons, maintain accountability for all redeemed coupons and cash bank; balance bank at end of shift.
- Issue complimentary services and/or goods based on qualified play.
- Issue cash and complimentary event tickets and VIP credentials.
- Help coordinate PENN Play promotions and assists at marketing promotions and events.
- Help with maintenance and inventory control of PENN Play merchandise.
- May distribute promotional coupons and gifts.
- Print win/loss statements for guests upon request.
Benefits
- wellness programs designed to support our team members' financial, physical, and mental well-being
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
