Pega Software Engineer-Intermediate Level

USAA•San Antonio, TX

23h•Hybrid

About The Position

We are seeking a dedicated Intermediate Level Software Engineer-Pega to join our dynamic, startup-minded team within the Complaints Technology organization at USAA. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You’ll work with a modern tech stack—including Pega BPM, Java, APIs, OpenShift, and a wide range of USAA technologies—to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. Come join a team of highly skilled engineers shaping the technical direction of our Complaints teams, driving technical excellence to deliver innovative, scalable solutions that support member financial needs. Within defined guidelines and framework, provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX, Plano; TX or Phoenix; AZ. Relocation assistance IS available for this position.

Requirements

Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT).
2 years of software development experience specific to a discipline/technology.
1 year of experience delivering technology solutions in all phases of the software systems and application development lifecycle.
Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python.
Knowledge and understanding of troubleshooting applications and systems within production issues.
Ability to quickly understand applicable business acumen to provide appropriate Engineering solutions.
Ability to effectively articulate technical challenges and solutions.
Basic understanding of cloud technologies and tools.

Nice To Haves

3+ years of Pega BPM development experience along with being a Pega Certified Senior System Architect (CSSA).
Experience working in an Agile Framework with Scrum or Kanban.
Experience with Pega UI toolkit or Constellation development.
Experience with Pega REST and Bulk APIs, along with integration knowledge building APIs with Spring Boot and Go Lang.
Experience with test-driven development and automated testing frameworks.

Responsibilities

Design, develop, code, and test technical solutions.
Write code to deliver features, and improvements, on a regular basis
Investigates and resolve technical problems and production issues through troubleshooting techniques.
Continually improves operations by conducting systems analysis and recommending changes in policies and procedures.
Prepares and installs solutions by determining and designing system specifications, standards, and programming.
Follows the software development lifecycle.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.