About The Position

We are seeking a Certified Pega Decisioning Consultant (CPDC) with strong Decisioning expertise and ownership of technical solutions for a 100% remote, 6+ month contract. The role involves leading the design, elaboration, and implementation of business processes, strategies, rules, and analytical models within Pega Customer Decision Hub (CDH) v8.8.

Requirements

  • Certified Pega Decisioning Consultant (CPDC).
  • Minimum 3 years of experience working with Pega CDH v8.8.
  • Minimum 3 years of experience in leading design, elaboration, and implementation of business processes, strategies, rules, and Analytical models (Adaptive, Predictive, VBD), Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on), Customer interaction history, Profiles, Journeys, identification and matching.
  • Minimum 3 years of experience in leading class structure/hierarchy/use case design and data model to extend Pega framework(s).
  • Minimum 3 years of experience in creating new treatment groups, classes, properties, data elements within Pega.
  • Minimum 3 years of experience in evaluating impact of change requests to logic and updates the design document as necessary.
  • Minimum 3 years of experience in building/updating Decisioning components (decision table, scorecard, filter, strategy set, switch, and ranking), updating Decisioning strategies and design.
  • Minimum 3 years of experience developing custom systems integration solution components as dictated by business requirements.
  • Good working experience and skills required to apply design principles of decisioning strategies, Next Best Action and Predictive analysis.
  • Minimum 3 years of experience in APIc (Azure) integration, file storage and secure file transfer technologies.
  • Experience in Agile methodology.
  • Hands-on testing experience within Pega 8.x platform(s).
  • Minimum 3 years of experience in working with the teams to perform deployment and code-merge activities.
  • Good communication and collaborative skills and experience working with business and technology teams.
  • Experience working in onshore/offshore support model collaborating work with offshore teams.
  • Experience working with GitHub, RTC, automation tools.

Nice To Haves

  • Preferred experience in SAFe methodology.
  • Minimum 3 years of experience working with PostgreSQL, Oracle, IBM DB2 and other database types.
  • 1-3 years of experience and working knowledge in SalesForce Marketing/Service cloud.
  • 1-3 years of experience and working knowledge in APIc (AWS), Benz (AWS), Braze (SaaS) technologies and authentication protocols.
  • Experience in IVR Technologies like AYAYA, CISCO, Chatbot etc.

Responsibilities

  • Lead design, elaboration, and implementation of business processes, strategies, rules, and analytical models (Adaptive, Predictive, VBD).
  • Manage Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on).
  • Work with Customer interaction history, Profiles, and Journeys.
  • Lead class structure/hierarchy/use case design and data model to extend Pega framework(s).
  • Create new treatment groups, classes, properties, and data elements within Pega.
  • Evaluate the impact of change requests on logic and update design documents.
  • Build/update Decisioning components (decision table, scorecard, filter, strategy set, switch, and ranking).
  • Update Decisioning strategies and design.
  • Develop custom systems integration solution components as dictated by business requirements.
  • Apply design principles of decisioning strategies, Next Best Action, and Predictive analysis.
  • Perform APIc (Azure) integration, file storage, and secure file transfer technologies.
  • Deliver solutions within a structured timeframe using Agile methodology (preferred SAFe).
  • Perform hands-on testing within the Pega 8.x platform.
  • Collaborate with teams to perform deployment and code-merge activities.
  • Communicate and collaborate effectively with business and technology teams.
  • Collaborate with offshore teams in an onshore/offshore support model.
  • Utilize GitHub, RTC, and automation tools.
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