Peer Supporter, Adult Mobile Crisis

OhioGuidestone • Napoleon, OH

10h • Hybrid

About The Position

OhioGuidestone is the state's leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future. OhioGuidestone is seeking a Mental Health Peer Supporter to work with our Adult Mobile Crisis team. The Peer Supporters provide support services and inspire hope of recovery from addiction or co-occurring disorders. The Peer Supporter will educate clients on mental health and paths to recovery and help them build essential daily living skills to expand clients’ opportunities in the community and support of their recovery.

Requirements

• High school diploma or GED required
• Valid and unrestricted certification as a Peer Supporter through OhioMHAS
• Personal lived experience with mental health or substance use challenges
• Ability to maintain composure and professionalism in crisis environments.
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
• Ability to customarily and regularly exercise discretion and good professional judgment
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
• Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.

Nice To Haves

• additional training or education in peer support or related fields is a plus
• prior work in behavioral health settings preferred
• Mission driven; strong desire to make an impact

Responsibilities

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Respond within established timelines to MRSS dispatch calls and provide in-person or telehealth support.
• Manage behavioral health emergencies in a culturally responsive manner to support clients in a framework and manner that acknowledges their unique and intersecting personal and cultural identities.
• Use personal lived experience to build rapport, provide emotional support, and model coping strategies for individuals and families.
• Help families access community resources, including behavioral health services, educational support, and basic needs assistance.
• Inform licensed behavioral health staff of new or increased risks and changes in presentations during the episode of care.
• Support the implementation of individualized short-term stabilization plans in partnership with the identified client, family, and clinical team.
• Assist individuals and families in identifying natural supports and navigating access to community-based behavioral health services and resources.
• Participate in regular follow-up and stabilization support for up to 30 days post-crisis.
• Maintain timely and accurate documentation of service delivery in compliance with Board, Medicaid and OhioMHAS regulations.
• Comply with workflows and data collection requirements for Mobile Crisis services.
• Engage in required training and supervision to maintain fidelity to MRSS service model and agency standards.
• Meet with Supervisor for weekly supervision.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.

Benefits

• NEW higher pay rates
• Clear career ladder for development path in various roles
• Competitive medical benefits including a low-premium medical plan option for employee or employee + children!
• Potential MONTHLY bonuses for exceeding productivity targets!
• Free CEU trainings
• 10 paid holidays (some are exchangeable)
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED