Peer Support Specialist - Mitchell Dr; Phoenix, AZ 85012 (7860)

Terros Health • Phoenix, AZ

6d • Onsite

About The Position

Terros Health is seeking a Peer Support Specialist for the Mitchell Health Center in Phoenix, AZ. This role is part of an interdisciplinary clinical team working with individuals diagnosed with Serious Mental Illness or General Mental Health diagnosis under Court Ordered Treatment. The Peer Support Specialist will assist patients in identifying treatment and recovery goals, provide supportive services, and offer recovery-based coaching. This involves direct one-to-one and group psychosocial support, clinical interventions, motivational interviewing, active listening, and sharing personal experiences to aid patient recovery. The position works under the direct supervision of the team Clinical Coordinator.

Requirements

• High School Diploma or GED
• At least 6 weeks of behavioral health experience
• Self-identified, first-hand experience with family members with serious mental illness and/or a chronic disease
• Utilize a recovery approach and philosophy
• Able to liaison between multiple parties
• Exemplify great customer service and motivational skills
• Peer Employment Training and Arizona State Peer Certification required
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
• Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions
• Understanding of recovery principles and the ability to utilize personal experience to benefit others
• Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred
• Valid Arizona driver’s license
• Must be 21 years of age with a minimum of 4 years driving experience
• Meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming the role
• Must pass a TB Test

Responsibilities

• Work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients, their families, behavioral health, medical and dental providers, community resources, and others to ensure all services prescribed in the individualized service plan are implemented.
• Conduct face-to-face interactions with patients, family, or other involved parties in the home, community, and recovery clinic for the purpose of assessing, maintaining, or enhancing a person’s functioning.
• Participate in Consumer Advisory Council at the respective site.
• Promote patient and family/natural support participation in Advisory Council meetings.
• Facilitate peer support and psychosocial groups, either in a clinic or community setting, and engage patients in group participation as related to their individual recovery goals.
• Provide transportation for the patients as appropriate and as medically necessary, and determined by the clinical team, in a personal vehicle or in Terros Health provided vehicle, when available.
• Coordinate alternative transportation for patients and identified natural supports, as medically necessary.
• Provide excellent customer service to patients, internal and external provider agencies, state entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Provide direct assistance in finding necessary resources other than covered services to meet basic needs for patients served.
• Encourage, assist, and support patients in expressing their perspective throughout the processes of assessment, service planning, and service delivery, while maintaining a focus on their recovery.

Benefits

• Full Benefits Package, including 401K
• Generous PTO/Sick Time (4+ weeks in year 1)
• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
• Gym memberships
• Car rentals
• Flights, hotels, movies and more
• Bilingual pay differential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED