Peer Support Specialist

The Well NE • Norfolk, NE

2d • $18 - $24

About The Position

The Residential Peer Support Specialist supports residents in a Women's Dual Diagnosis Program serving women with a primary substance use disorder and a co-occurring severe and persistent mental illness. The program provides highly structured, integrated treatment to stabilize symptoms and engage residents in maintenance, treatment, rehabilitation, and recovery. Drawing on personal lived experience, trauma-informed care, and peer-based approaches, the specialist empowers residents in their recovery and daily lives.

Requirements

• Preferred age of 21 or older and a high school diploma or GED.
• Able to pass initial and random drug screenings.
• Knowledge of behavioral health disorders and willingness to expand expertise.
• Strong written and verbal communication skills.
• Resourceful, confident, and skilled at problem-solving.
• Maintains confidentiality in accordance with 42 CFR and HIPAA.
• Works well independently and as part of a team.
• Valid driver's license and insurability under agency policy.
• Good stress management and ability to follow directives.
• Flexible schedule, including evenings, weekends, and holidays.
• Non-judgmental, caring, growth-oriented, self-motivated, adaptable, and optimistic.
• Trauma-informed and culturally competent approach.

Nice To Haves

• Certified Peer Support Specialist (CPSS) certification is highly recommended.
• Commitment to obtaining CPSS certification as soon as possible if not already certified.

Responsibilities

• Complete and maintain required certifications, including Medication Aide, First Aid/CPR, Confidentiality, Ethics, Cultural Competency, De-escalation, Trauma-Informed Care, and Crisis Management.
• Partner with the Case Manager to complete referrals, connect with prospective residents, and provide interim support as needed.
• Foster a positive, therapeutic, trauma-informed environment; model positive behaviors and coping skills; and assist residents with communication, problem-solving, and recovery strategies.
• Facilitate resident orientation, promote skill-building and advocacy, provide transportation as needed, participate in treatment team meetings, and assist with discharge or temporary placements.
• Answer phones and complete behavioral observations, incident reports, group notes, and progress notes accurately and promptly.
• Conduct one-on-one peer sessions, help residents set goals and track progress, and collaborate with treatment teams.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED