Peer Support Specialist-Foster Care

Elevance Health•Durham, NC
•Hybrid

About The Position

The Peer Support Specialist-Foster Care engages with community partners and develops strategies with local stakeholders. The role provides education, strengthens relationships, and helps resolve case-related or broader systems issues. It supports care coordination teams and connects members and caregivers with people who can provide insight and expertise to help overcome challenges. This field-based role serves clients throughout North Carolina. Associates primarily travel to client sites or designated locations, with occasional office attendance for meetings or training. Candidates must reside in North Carolina and within a reasonable commuting distance of an office, unless an accommodation is granted as required by law. Hours are general business hours, Monday through Friday. The minimum qualification is a high school diploma or equivalent and at least two years of related experience, or an equivalent combination of education and experience. Lived experience relevant to navigating similar challenges, peer support certification, professionalism, strong communication skills, relationship-building ability, and effective teamwork are preferred.

Requirements

  • High school diploma or equivalent and a minimum of two years of related experience, or an equivalent combination of education and experience.
  • North Carolina residency.
  • Ability to work general business hours, Monday through Friday.
  • Candidates must reside within a reasonable commuting distance from an office, unless an accommodation is granted as required by law.

Nice To Haves

  • Lived experience that provides valuable insight into navigating similar challenges.
  • Peer Support Certification.
  • Professionalism and strong communication skills when interacting with individuals, providers, and stakeholders.
  • Strong verbal and written communication skills, with the ability to articulate ideas clearly and concisely.
  • Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions and with their families.
  • Ability to collaborate effectively within a team and follow guidance from the Care Manager and Care Management department.

Responsibilities

  • Identify opportunities for members, caregivers, and families to engage and share them with the care management team.
  • Partner with community peer support services to create referral pathways and connect members with appropriate services.
  • Support care managers in advocating for foster parents and other caregivers and addressing their needs or challenges with agencies and systems.
  • Develop strategies for peer support programs.
  • Engage community partners and local stakeholders by providing education, strengthening relationships, and helping resolve case or broader systems issues.
  • Support care coordination teams and connect members and caregivers with people who can provide relevant insight and expertise.

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs, unless covered by a collective bargaining agreement
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short- and long-term disability benefits
  • 401(k) with match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
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