Care Extender / Peer Support Specialist - Foster Care

Elevance Health•Gastonia, NC

1d•Hybrid

About The Position

The Care Extender / Peer Support Specialist provides peer-based navigation, outreach, and non-clinical support for Elevance Health’s North Carolina Children and Families Specialty Plan (CFSP). The CFSP is a statewide Medicaid plan developed in partnership with North Carolina DHHS to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system with seamless, integrated, and coordinated health care. The plan includes physical and behavioral health, pharmacy, intellectual and developmental disability services, long-term services and supports, assistance with unmet health-related resource needs, and integrated care management. The position engages community partners and local stakeholders to provide education, strengthen relationships, and help address individual cases and broader systems issues. It supports care coordination teams and connects members and caregivers with people who can offer relevant insight and expertise. The role is based in Cleveland County, North Carolina, and is primarily field-based, with approximately 60% of time in the field and the remainder worked virtually from home. Occasional office attendance may be required for meetings or training. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Candidates must live within a reasonable commuting distance of the listed location unless an accommodation is granted as required by law.

Requirements

High school diploma or equivalent and at least 2 years of related experience, or an equivalent combination of education and experience.

Nice To Haves

Certified Peer Support Specialist credential.

Responsibilities

Identify opportunities for engaging members, caregivers, and families and share them with the care management team.
Partner with community peer support services to develop referral pathways and connect members with appropriate services.
Support care managers in advocating for foster parents and other caregivers, including addressing needs or challenges involving agencies and systems.
Develop strategies for peer support programs.
Engage community partners and local stakeholders to provide education, strengthen relationships, and help resolve case or broader systems issues.
Support care coordination teams and connect members and caregivers with people who can provide insight and expertise.