Peer Support Specialist II

HOPE, Inc.•Tucson, AZ

13d

About The Position

The Peer Support Specialist II uses lived recovery experience to coach, role-model, and mentor members, helping establish or strengthen their recovery. The specialist assists members in articulating recovery goals and works with members and their treatment teams to determine steps toward achieving those goals. Support and rehabilitative services are provided through individual and group sessions at the site and in members’ residences. The role helps members navigate community resources, serves as a liaison between members and the outpatient team, and coordinates with the Health Home and crisis system as needed. The specialist also supports the site through member care, front-desk assistance, kitchen and facilities functions, and basic cleaning. Duties include helping members with daily living skills, checking the safety of living environments, transporting members to appointments when appropriate, advocating for services, and completing required behavioral health documentation. The position supports compliance with agency directives, contracts, policies, and procedures, and promotes HOPE, Inc. to the behavioral health community and prospective funding sources. Other related duties may be assigned in response to agency and departmental needs.

Requirements

At least 21 years of age.
High school diploma or GED and at least two years of behavioral health experience, or a bachelor’s or master’s degree in a behavioral health field.
Graduation from Peer Support training, required within one year of employment.
Identify as an individual with lived experience with mental health and/or substance use disorder who has been successful in recovery and can guide others.
Demonstrate strong leadership and organizational skills.
Ability to implement organization-wide activities, including setting objectives, developing strategies, developing program policies and procedures, and organizing functions needed to accomplish activities.
Valid Arizona driver’s license and a clean motor vehicle record, defined as no more than two moving violations or a license suspension in the past three years; a driver’s license is essential to performing the duties.
Current First Aid and CPR certification.
Proof of negative TB test results within the last year.
Fingerprint clearance, if required by the program.

Responsibilities

Relate personal recovery experience positively through coaching, role-modeling, and mentoring to establish or strengthen members’ recovery.
Help members articulate personal recovery goals and work with members and their treatment teams to identify steps to achieve them.
Provide support and rehabilitative services through individual and group sessions at the site and in members’ residences.
Help members navigate and use community resources effectively.
Act as a liaison between members and the outpatient team.
Support the site through member care, front-desk support, kitchen and facilities functions, and basic cleaning.
Help members with basic living skills, including meal preparation and, as needed, access to shower and laundry facilities.
Transport members to and from appointments using an agency vehicle, as appropriate.
Assess the safety of members’ living environments, including personal safety, food supply, utilities and appliances, furnishings, and fire hazards.
Provide instruction in activities of daily living, including nutrition, meal planning, shopping, meal preparation, budgeting, home cleaning and organization, personal grooming, and laundry.
Explain service options at RBHA and Health Plan direct-contracted agencies and fulfill referral requirements when indicated.
Communicate with the clinical team about members’ independent functioning and current support levels.
Coordinate with the Health Home and crisis system as needed to support effective service delivery.
Advocate for members as needed to ensure delivery of necessary services.
Complete behavioral health record documentation according to agency and funding-source requirements.
Comply with and support executive directives, agency contracts, and established policies and procedures.
Promote HOPE, Inc. to the behavioral health community and prospective funding sources.
Perform other related duties in accordance with agency growth, departmental needs, and changes.