Tennessee Peer Recovery Specialist

Mindoula Health•Midtown, TN

9d•Hybrid

About The Position

This is a work-from-home role with community travel to meet members in their homes and to DCS locations. The Peer Recovery Specialist will support members in Tennessee navigating substance-exposed living. The role serves as a role model and trusted guide, helping members set goals, access resources, and move forward in their recovery. The company, Mindoula Health, was founded by individuals with personal experience in mental illness, aiming to fix the behavioral health system by focusing on the person first.

Requirements

Lived recovery experience.
Experience working with the Tennessee Department of Child Services (DCS) is strongly encouraged.

Nice To Haves

Certified Peer Recovery/Support Specialist

Responsibilities

Provide peer support and mentorship grounded in lived recovery experience.
Assess needs, complete screenings, and help develop care plans.
Connect members to community resources and essential services.
Collaborate with care teams, primary care providers, managed care organizations, and community partners to ensure coordinated, high-quality support.
Identify individual member needs and document interventions based on relationships and assessments.
Provide support to members through a variety of settings and assist with support groups, as needed.
Contribute to case management meetings to ensure a team approach is delivered for each member.
Complete documentation for member contacts, touches, cancellations, and care plans based on organizational policies.
Communicate professionally with members, families, physicians, community agencies, agency leadership, and office staff.
Follow chain of command in communicating concerns or recommendations.
Achieve set goals/Key Performance Indicators (KPIs).
Represent and promote Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations, and community outreach efforts.
Participate in timely conflict resolution and treat people fairly and with respect.
Support all members of the team in performance of their duties.
Participate in any performance improvement processes and initiatives.
Promote responsible and ethical stewardship of Mindoula's resources.
Maintain excellent punctuality and attendance during work hours.
Partner with the enrollment team to grow the member census and identify eligible members to enroll in the program.
Perform other duties as assigned.