Peer Recovery Specialist Supervisor 2nd

Unity Recovery•Pittsburgh, PA

1d•Onsite

About The Position

The Peer Recovery Specialist Supervisor oversees and directly supervises peer specialist staff, supports the daily delivery of peer recovery services, and helps ensure services are competent, ethical, and properly documented. The role provides peer-based support to people seeking behavioral health recovery or community-based re-entry, and builds relationships with community and governmental partners to expand peer support services and programming. The position includes staff supervision and scheduling, participant-record reviews, data tracking and reporting, communication monitoring, and service and programming recommendations based on financial reports. The supervisor maintains confidentiality, follows applicable confidentiality requirements and recovery-related ethics, and supports staff development and credentialing. The role works five in-person days per week as scheduled and requires availability for at least one weekend day each week.

Requirements

Credential as a Certified Recovery Specialist, Certified Peer Specialist, or Certified Family Recovery Specialist.
At least three years of experience working in community-based recovery settings.
At least one year of experience supervising peer staff in a community-based setting.
High degree of technological literacy, or willingness to acquire these skills as part of employment.
Reliable and insured personal transportation.
Work five in-person days per week as scheduled and be available at least one weekend day each week.

Nice To Haves

Certified Recovery Specialist Supervisor (CRSS) credential or completion of Certified Peer Specialist Supervisor training is highly desirable.

Responsibilities

Provide oversight and direct supervision of peer specialist staff.
Facilitate daily shift debriefs, weekly individual supervision, and monthly group supervision.
Provide peer-based support to individuals seeking behavioral health recovery or community-based re-entry as needed.
Build and manage relationships with community and governmental partners to further peer support services and programming.
Manage peer-service and staff schedules, data tracking and entry, monthly service engagement reports, and regular digital communication.
Read and interpret financial reports and make service and programming recommendations to the Executive Director.
Adhere to PCB codes of ethics and the recovery bill of rights.
Maintain confidentiality and a current understanding of federal, state, and local confidentiality rules and regulations.
Attend and facilitate weekly leadership meetings.
Provide scheduled, documented weekly supportive supervision to peer recovery support specialists.
Support and oversee daily peer support services in various settings.
Review participant records in the electronic recovery record system to ensure documentation is current, timely, and comprehensive.
Coordinate and maintain staff schedules; assist with site coverage as needed and as availability permits.
Review and approve or deny time-off requests based on coverage and other factors.
Develop individualized supervision plans and provide additional training and support as identified.
Balance caseloads and ensure participants receive competent and ethical peer services.
Assist participants with requests for a different peer and concerns about peers, participants, or services, among other needs.
Troubleshoot potential EHR IT or user issues and ensure support requests are submitted when appropriate.
Monitor Slack and email communication and support professional communication among staff.
Engage in continuing professional development related to recovery support services.
Maintain peer credentials and obtain new credentials as appropriate.
Consult with supervisees about ethical concerns.
Perform other duties as assigned by the Program Director and local Recovery Support Services Director.