Peer Navigator I

County of San Juan•Behavioral Health/Healthcare Assistance, NM

6d•Hybrid

About The Position

Under general supervision of the Behavioral Health Services Program Manager, connects individuals to community agencies and resources; assist with navigation of complex systems to access behavioral health, mental health or other social services and supports. The Peer Navigator I must possess excellent oral and written communication skills.

Requirements

Must be at least 18 years old
High School Diploma or GED required
At least one year of education or experience in the field of substance abuse or mental health programs, or related field
Valid driver’s license and ability to be covered by County Vehicle Insurance policy
Utilize, process, and navigate the County’s electronic ERP system as necessary and appropriate based on the needs and requirements of this position.

Nice To Haves

At least one year of case management experience or related field preferred
Must successfully complete training for CPSW certification and CCSS within the first two years of employment
At least one (1) year of demonstrated active recovery from substance abuse and/or mental illness preferred

Responsibilities

Conduct client intake process and interview clients to determine priority of needs; facilitate connections to agencies and resources based on client’s choices.
Educate client and family member in understanding agencies, resources, and eligibility requirements.
Participate in collaboration with community agencies and resources to support client’s successful application and subsequent enrollment.
Participate in inter-disciplinary teams to support clients with complex resource needs or logistical barriers.
Communicate and collaborate with agencies to follow up on client connection status.
Develop proficient knowledge of community agencies and resources, keep current record of agency profile and continuously update Resource Directory.
Participate with staff to identify solutions and options to overcome behavioral health disparities and close the gaps that exist within the County.
Promote Mental Health and Behavioral Health wellness by connecting clients seeking support in treatment or recovery to appropriate resources in the community.
May participate in off-site events, health fairs, and outreach initiatives as assigned.
Screen and enroll eligible clients in Medicate and other financial assistance programs.
Develop and maintain accurate case files on all issues relating to client, complete required forms, and maintain and update database relative to connections to resources.
Produce written and data-driven reports.
May provide occasional transportation for clients when no other transportation options are available, coordinate and obtain approval from director.
Handle sensitive and confidential data and ensure the quality and integrity of all produced information.
Perform other duties as assigned.