Peer Mobile Emergency Response Specialist

Independent Living Inc • Town of Cornwall, NY

9d

About The Position

The Peer Mobile Emergency Response Specialist is a key member of a first-response team supporting people experiencing crisis or pre-crisis situations related to substance use and co-occurring disorders. Using lived experience, empathy, and recovery-oriented principles, the specialist provides immediate, person-centered peer support in high-pressure situations, with an emphasis on harm reduction, connecting people to services, and empowering them toward recovery and stability.

The role works collaboratively with the Independent Living team, program leadership, clinical partners, and emergency medical services. It is based in Cornwall and reports to the Emergency Response Clinical Manager. The position is full-time, non-exempt, scheduled Sunday through Thursday from 10:00 a.m. to 6:00 p.m., at $26.50 per hour.

Requirements

• Lived experience with mental health, substance use, or co-occurring disorders and willingness to share appropriately to support others.
• Strong belief in recovery, resilience, and multiple pathways to wellness.
• Ability to remain calm and supportive in crisis situations.
• Strong interpersonal, communication, and time management skills.
• Ability to work independently and as part of a multidisciplinary team.
• Willingness to learn and grow within the role.
• Basic computer skills for documentation, communication, and service coordination.
• Knowledge of, or willingness to learn, community resources and support systems.
• Valid driver’s license and reliable transportation.

Nice To Haves

• Certified Recovery Peer Advocate (CRPA), or willingness to obtain the certification.
• NYCPS (New York Certified Peer Specialist) certification.
• Bachelor’s degree in human services or a related field (preferred but not required).
• Two years of peer support, advocacy, or related experience.
• Bilingual in English/Spanish (strongly preferred) or ASL skills.

Responsibilities

• Work collaboratively with the Independent Living team, Program Manager, clinical partners, and emergency medical services to respond to crisis situations.
• Provide individualized, compassionate peer support during emergencies and periods of heightened vulnerability.
• Remain on-site with clinical team members as needed to offer emotional support and connection.
• Collaborate with partners to develop response strategies that reduce harm, prevent relapse, and minimize repeat crises.
• Educate individuals, families, and supports on harm reduction practices and recovery options.
• Maintain up-to-date knowledge of community resources and assist individuals in accessing treatment and services.
• Advocate for individuals by protecting their rights and helping them navigate systems and resolve concerns.
• Refer individuals to ongoing supports, including the Orange County Crisis Call Center.
• Represent participant perspectives to program leadership to improve services and outcomes.
• Encourage self-determination, personal empowerment, and independent living skill development.
• Complete required documentation and reports accurately and in a timely manner.
• Attend and actively participate in meetings, trainings, and professional development opportunities.

Benefits

• Paid holidays from the first day of employment.
• Paid lunch break.
• Paid time off.
• 401(k) with company match.
• Health, dental, and vision insurance.
• Flexible Spending Accounts (FSA).
• Company-provided life, AD&D, and short- and long-term disability insurance.
• Voluntary Critical Illness and Hospital Indemnity insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed