Peer Community Facilitator

BMC Software•Boston, MA
•$16 - $23

About The Position

The South East Recovery Learning Community (SERLC) is seeking a Peer Community Facilitator to connect with and facilitate groups in under-represented neighborhoods throughout the southeast area. The role is five hours per week and includes community outreach and facilitating a weekly peer support group. The organization is particularly interested in candidates with bilingual capacity, connections, and roots in the listed communities: Black/African American, Native American, Asian, Latine, Portuguese, Haitian Creole, LGBTQIA+, veterans, and young adults. The position is in the Research - Psychiatry department and reports directly to the SERLC Program Director. The facilitator collaborates with the SERLC team on outreach planning, records and reports monthly connection statistics for DMH, and maintains a permission-based email contact list for event notifications. The role also includes attending special quarterly events in person in the southeast area, as determined by the SERLC Program Director. The employee must adhere to BMC’s RESPECT behavioral standards. Group facilitation training will be provided.

Requirements

  • General computer knowledge for documentation and connections.
  • Working knowledge and understanding of social media.
  • Connections with under-represented communities.
  • Ability to perform outreach to new communities.
  • Empathy and ability to connect with diverse groups.
  • Excellent interpersonal and communication skills.

Nice To Haves

  • Certified Peer Specialist certification is desired.
  • Lived experience of mental health and/or substance misuse challenges is preferred.
  • Experience in group facilitation is desired; training will be provided.
  • Bilingual language ability is preferred.

Responsibilities

  • Conduct outreach to under-represented communities in the southeast area and facilitate a weekly peer support group.
  • Collaborate with the SERLC Program Director and four Area Program Directors on strategic planning for future outreach.
  • Document connections and report numbers for monthly DMH statistics.
  • Maintain a list of email addresses for future event notifications when interested peers have given permission.
  • Attend special quarterly events in person in the southeast area, as determined by the SERLC Program Director.
  • Adhere to BMC’s RESPECT behavioral standards.

Benefits

  • Medical, dental, vision, and pharmacy benefits.
  • Discretionary annual bonuses and merit increases.
  • Flexible Spending Accounts.
  • 403(b) savings matches.
  • Paid time off.
  • Career advancement opportunities.
  • Resources to support employee and family well-being.
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