Pediatrics - Patient Experience Associate - Full Time

Murfreesboro Medical Clinic • Murfreesboro, TN

3d • Onsite

About The Position

We are seeking a friendly, reliable, and organized team member to join our fast-paced pediatric office. The ideal candidate enjoys working with children and families, provides excellent customer service, and can multitask while maintaining accuracy and professionalism.

Requirements

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable working in a fast-paced environment.
• Professional, friendly, and patient demeanor.
• Strong attention to detail and accuracy.
• Basic computer skills; experience with an EMR system preferred.
• Ability to handle sensitive and confidential information appropriately.
• Reliable attendance and punctuality.
• Must be comfortable interacting with children of all ages and their parents/guardians.

Nice To Haves

• Previous medical receptionist, pediatric office, healthcare, or customer service experience preferred but not required.
• Experience with an EMR system preferred.

Responsibilities

• Greet patients and families warmly and professionally
• Schedule, reschedule, and confirm patient appointments
• Verify patient demographics and insurance information
• Collect copays and payments
• Handle multiple tasks while maintaining accuracy
• Communicate effectively with parents, providers, nurses, and staff.
• Follow HIPAA/OSHA guidelines, MMC policies, and maintain a clean work area; perform other assigned duties as instructed.

Benefits

• medical
• dental
• vision insurance
• life and disability coverage
• FSA & HSA options
• a 401(k) with company match
• gym membership reimbursement
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED