About The Position

PM Pediatric Care is the largest pediatric urgent care network in the country, founded and led by pediatric emergency physicians. Our mission is to provide high-quality, convenient, and accessible urgent care for children and young adults as an alternative to the emergency department. We are academically driven, offering practice guidelines, CME-accredited lectures, a national conference, and data for research. We provide a supportive work environment with comprehensive individualized learning programs, including procedural training, radiology interpretation, and an evidence-based approach to illness/injury. Our centers are set up like EDs in a private practice setting with on-site x-ray and lab services, excellent support staff, and specialty consultations when needed. We have a strong community reputation. The work schedule is flexible with no overnights, offering roles from 12-36 hours per week (PT/FT).

Requirements

  • Motivated, energetic, and passionate about pediatric healthcare and believe in our mission.
  • Ability to deliver impeccable customer service and treat all patients as if they are family.
  • Ability to critically think, multitask, and work as part of a team.
  • Excellent computer skills and experience with EMR (eCW experience preferred).
  • BC/BE in Pediatrics.
  • Urgent Care or Emergency Department experience.

Responsibilities

  • Assess and treat acute injury and illness for both in-person and telemedicine patients, including management of febrile infant/child, ear/nose/throat infections, pediatric abdominal pain, anaphylaxis, procedural anxiolysis, respiratory distress, croup, and asthma.
  • Perform procedural care including abscess drainage, foreign body removal, and laceration repair with sutures, staples, and dermal adhesive.
  • Take radiographs and provide preliminary interpretation of x-rays with official radiology over-reads (only in applicable states).
  • Oversee in-person and telemedicine patient flow and daily functions of the office, along with oversight of other providers, staff, and trainees on shift.
  • Maintain operations by following policies and procedures; reporting needed changes to the management team.
  • Work in conjunction with the onsite and telemedicine teams to assure completion of daily tasks including lab and radiology result review, patient follow-up, and timely responses to patient calls and questions.
  • Maintain a safe, secure, equitable, and healthy work environment by following and enforcing safety procedures, quality standards, and complying with legal regulations.
  • Maintain patient confidence and protect operations by keeping patient care information confidential in compliance with HIPAA regulations.
  • Update knowledge and skills through internal training programs, continuing education opportunities, professional publications, and participation in professional organizations.
  • Assist the clinical team and patients with complaints and take an active role in service recovery when needed.
  • Focus on efficiency metrics to improve in-person and telemedicine urgent care flow, antibiotic stewardship, and patient experience.

Benefits

  • Comprehensive individualized learning programs
  • Procedural training
  • Radiology interpretation training
  • Evidence-based approach to illness/injury training
  • Up to 10k Bonus
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