Pediatric Team Coordinator

Seattle Children's Hospital • Seattle, WA

4d

About The Position

Plan and coordinate services for patients and families who need procedures within the Cancer and Blood Disorders Center, ensuring each customer encounter is positive, professional, and efficient. The coordinator schedules clinic appointments—including new, return, pre-operative, post-operative, and PASS appointments—as well as diagnostic tests and procedures under anesthesia. The role coordinates across services and with interpreters, completes required approval processes such as insurance authorization and legal guardianship, and fulfills operating room block requirements to support maximum utilization. Additional duties include responding to families’ just-in-time needs in alignment with organizational standards. The position partners with Cancer, Hematology, Bone Marrow Transplant, Immunology, and Infusion services. The schedule is five 8-hour shifts.

Requirements

• High school diploma or equivalent experience.
• Knowledge of medical terminology.
• At least one year of experience as a Family Service Coordinator or in equivalent clinical scheduling, reception, or coordinator work.

Nice To Haves

• Experience in Hematology/Oncology.
• Familiarity with clinical terminology.
• Associate’s degree or at least two years of college coursework in health care or a related field.
• Significant experience working with the general public in a health care or customer service environment.

Responsibilities

• Schedule clinic appointments, including new, return, pre-operative, post-operative, and PASS appointments.
• Schedule diagnostic tests and procedures under anesthesia.
• Coordinate services across teams and with interpreters.
• Complete approval processes, including insurance authorization and legal guardianship steps.
• Fulfill operating room block requirements to ensure maximum utilization.
• Address families’ just-in-time needs in alignment with organizational standards.
• Partner with Cancer, Hematology, Bone Marrow Transplant, Immunology, and Infusion services.

Benefits

• Medical, dental, and vision plans.
• 403(b).
• Life insurance.
• Paid time off.
• Tuition reimbursement.
• Additional benefits are available.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED