Pediatric Program Coordinator

CommonSpirit Health•Prescott Valley, AZ

9d•Onsite

About The Position

This position offers $10k relocation assistance! Are you a highly organized, caring medical professional with a passion for pediatric health? Do you excel at coordinating complex programs and empowering families to access vital care? Look no further! We're seeking an exceptional Pediatric Program Coordinator to be the heart of our Partners for Healthy Students program! You'll be the driving force behind seamless operations, ensuring children receive the care they need, from clinic visits to crucial community referrals.

Requirements

Two years of experience as a Medical Assistant or Licensed Practical Nurse
Two years of clinical pediatric experience, preferably in a clinic, hospital, or school setting
Experience utilizing reporting and query tools
Driver's License: AZ (AUTO:AZ)
AHA Basic Life Support - CPR (AHA BLS)
First Aid (FAC)
Certified Clinical Medical Assistant (CCMA) or Licensed Practical Nurse: AZ (LPN:AZ)
Ability to work with children and families across all developmental levels.
Ability to care for patients with infectious diseases.
Prioritizes and organizes complex duties and problem solves in a competent, positive, professional and creative manner.
Strong office management and multitasking skills.
Excellent communication, interpersonal and liaison skills and ability to communicate effectively under stressful situations.
Demonstrates flexibility, patience, humor, and strong stress management skills.
Ability to be objective in approach to all patients and families regardless of socioeconomic background and health condition.
Ability to recognize and use medical terminology.
Willingness to learn to drive/operate mobile clinic for emergency purposes only.
Must have own transportation and automobile insurance.
Computer literacy and proficiency in Microsoft Windows and Google Workspace.
Ability to accurately and efficiently enter and extract data.
Current AZ DPS level one fingerprint clearance card within 7 - days

Nice To Haves

One year of healthcare administrative experience
Electronic Medical Record (EMR) experience, Cerner
Licensed Practical Nurse: AZ
Bilingual in Spanish

Responsibilities

Uses Material Management's Systems for ordering and maintaining clinical and office inventories/supplies.
Manages internal program charges and coordinates the reconciliation with Patient Financial Services, Materials Management, and dietary.
Manages inventory for clinical and office supplies at appropriate par levels.
Responsible for oversight and coordination of the administrative activities of the respective area of responsibility for the Partners for Healthy Students program so that the operation runs efficiently.
Provides oversight and guidance to school nurses and school personnel with intake, eligibility, admission and referral processes for the PHS program.
Oversees and coordinates patient scheduling with school nurses, parents and school personnel.
Responsible for responding to parent/patient inquiries and community inquiries regarding services and billing.
Uses sensitive customer relation skills in managing parent/patient/community inquiries.
Manages customer relations when charges have been mailed in error.
Coordinates inquiries regarding services, determining eligibility and scheduling if appropriate and necessary.
Facilitates referrals to community agencies if health and/or social issues are identified in clinics.
Coordinates linkage with appropriate community resources, including, but not limited to: Kidscare/AHCCCS, Yavapai County Community Health Services, ADHS Immunization Division and ASIIS, YRMC Ancillary Services, Arizona School for the Deaf and Blind, Lion’s Club, American Academy of Pediatrics’ Medical Services Project, Shriner’s Children’s Hospitals and Clinic, mental health providers, Child Find, Arizona Early Intervention Program and Physician offices for cases requiring referrals.
Coordinates all dental services and referrals.
Manages all referrals to appropriate community resources.
Coordinates all referral processes following YRMC/HIPAA confidentiality guidelines.
Coordinates and integrates all pertinent information.
Maintains all medical records in a confidential manner.
Manages medical information including scanning.
Maintains efficiency in entering and accessing data in the EMR.
Maintains appropriate medical record coding according to YRMC standards.
Responsible for organization and maintenance of all PHS medical records according to Hospital/ Health Information Management's standards.
Maintains clinical standards of care in recording any follow-up inquiries and appropriately documents in the medical record.
Obtains appropriate current medical data (e.g. immunization records) for the delivery of quality health care.