Pediatric Patient Coordinator

H2 Health • Harker Heights, TX

5d • Onsite

About The Position

At Therapeds Works, an H2 Health company, we know that excellent patient care starts at the front desk. As a Patient Coordinator, you are the first point of contact and the welcoming face of our outpatient clinics. Your role is critical to creating a positive, efficient, and supportive experience for patients and their families. Patient Coordinators are responsible for ensuring smooth day-to-day operations, including scheduling, check-ins, insurance verification, and communication with clinical teams. If you're detail-oriented, personable, and passionate about healthcare, this is a great opportunity to grow in a fast-paced, patient-focused setting.

Requirements

• High school diploma or equivalent
• Previous experience in a healthcare or customer service setting preferred
• Excellent organizational and communication skills
• Friendly, reliable, and detail-oriented
• Comfortable using scheduling and EMR systems (training provided)

Responsibilities

• Greet patients and families with warmth and professionalism
• Manage patient check-in and check-out procedures
• Schedule appointments and maintain accurate records
• Verify insurance benefits and collect co-pays as needed
• Support communication between therapists and patients
• Assist with general administrative tasks to keep the clinic running smoothly

Benefits

• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Tuition loan reimbursement
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Company-paid life insurance
• Additional voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED