Pediatric Nurse Manager

Baystate Health • Springfield, MA

9d • Onsite

About The Position

Baystate Health is seeking a Nurse Manager to join our Children and Adolescent Unit at Baystate Children’s Hospital in Springfield, Massachusetts. As the only accredited full-service children’s hospital in western Massachusetts, Baystate Children’s Hospital provides primary and advanced care to babies, children, and adolescents. Our unit cares for patients from birth through age 21, providing compassionate, family-centered care in a supportive environment. Our multidisciplinary team of nurses, physicians, child life specialists, and other specialists works together to meet each child’s developmental, physical, and emotional needs. The Nurse Manager role offers the opportunity to shape nursing practice, support team growth, and advance exceptional, developmentally appropriate care for children and adolescents across western Massachusetts, while collaborating with a specialized team.

Requirements

• Successfully passed Board of Registration in Nursing Examination and is licensed in the Commonwealth of Massachusetts
• Current American Heart Association Health Care Provider BLS certification required.
• Bachelors Degree in Nursing

Nice To Haves

• Minimum 5 years of nursing in related setting

Responsibilities

• Develop and maintain staffing plans, schedules, and assignments to meet patient care needs and operational demands.
• Conduct staff performance management, including coaching, feedback, competency validation, and corrective action when appropriate.
• Manage departmental budgets, supplies, equipment, and other resources to support efficient operations.
• Establish and monitor department goals, workflows, and performance metrics, addressing barriers and opportunities for improvement.
• Coordinate orientation, onboarding, education, and ongoing competency development for team members.
• Partner with Human Resources, nursing leadership, medical staff, and other departments to resolve operational and employee-related issues.
• Lead process improvement and change initiatives, ensuring effective implementation and sustained results.
• Respond to patient, family, and staff concerns, promoting timely resolution and service recovery when needed.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous PTO for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager