Full Time Pediatric Medical Receptionist

Boston Childrens Health Physicians LLP•Miller Place, NY

6d•Onsite

About The Position

Personal Pediatrics, BCHP's Pediatric office in Miller Place, NY, is currently seeking a Medical Receptionist to join our team! This is a full-time position with approximately 37.5 hours per week. The role involves various office responsibilities including verifying patient and family demographics and insurance information, managing online pre-visit registrations, handling payments, assisting new patients, updating electronic records, managing referrals, and scheduling future appointments.

Requirements

Experience with Electronic Medical Records is essential
Strong customer service skills over the phone and in-person

Nice To Haves

Familiarity with the NextGen EMR is a plus
Experience with Phreesia is a plus
Previous medical office experience preferred but not required

Responsibilities

Verify all patient and family demographics
Verify all insurance information
Check the online pre-visit registration through the Phreesia program, adding and/or correcting any information in the patient database.
Follow-up on any positive responses in the Coronavirus screening through Phreesia
Check Phreesia at the end of the day to prepare for the next day's visits.
Deal with incomplete registration and positive screenings at the end of the day.
Check the online payment of balances and copayments, and assist parents in making these payments at the time of the visit if not done prior to the visit
Assist new patients in completing the registration forms
Update all information in the patient's electronic record, including removing any Alerts that no longer apply
Assist patients in obtaining access to the Patient Portal for each child in the family
Manage referrals to specialists and insurance inquiries.
Make appointments for future visits for patients as they exit.