Pediatric Medical Assistant

GREATER NEW BEDFORD COMMUNITY HEALTH CENTER•New Bedford, MA

2d•Onsite

About The Position

Are you interested in making a difference and being part of a dedicated, highly skilled professional team providing patient-centered care to a community with unique needs? At the Greater New Bedford Community Health Center, we strive to provide high quality care to meet the challenging needs of our diverse patients who need more than just health care. We offer a variety of services to the community, including primary & urgent care, women’s health, pediatrics, adult medicine, behavioral health and dental care. Our patients develop strong bonds with our staff and rely on them for health care, as well as guidance with some basic needs that others may take for granted. Our mission to our patients is to educate and inspire them to be a participant in their total health care. Our mission to the community is to be a resource and leader. Our vision is to improve the health & well-being of each patient, their families, and the greater community.

Requirements

Excellent communication and organizational skills.
Strong customer service skills.
Completion of a formal program in medical assisting with appropriate certificate.
Current CPR/AED certification preferred.

Nice To Haves

Bilingual or trilingual ability preferred.
2+ years of experience.
Experience with Electronic Health Records software.
CCMA or CMA National certification preferred.

Responsibilities

Greets patients, directs them to an exam room, and uses two patient identifiers to confirm identity.
Completes patient intake and documents appropriately.
Interviews patient and take their brief history. This includes temperature, blood pressure, height, and weight, pain assessment and smoking history.
Assesses for allergies.
Records findings in the EHR.
Performs EKG, point of care testing, visual acuity, hearing exams, as directed by department, and oximetry.
Documents findings in EHR.
Prepares medical instruments for sterilization process and transfer to and from central sterilization area.
Applies principles of aseptic technique and infection control and adheres to the Health Center’s infection control policies and procedures.
Maintains patient areas to provide for a safe, sanitary, and therapeutic environment.
Prepares and maintains examination and treatment rooms.
Ensures paper on exam tables are changed after each patient.
Visually inspects the room for any bio-hazard material, potential hazards (i.e., damp/wet floor, debris left in room, etc.).
Provides an inventory of supplies as needed.
Serves as patient advocate. Defend and preserve the rights of patients pertaining to all aspects of their care, knowledge and privacy.
Protects the confidentiality of medical records within scope of own responsibilities by preventing unauthorized release of information both verbally and/or in writing.
Demonstrates flexibility when responding to change.
Assumes accountability for all actions.
Contributes to orientation of new medical assistant personnel.
Responds appropriately to facility acuity and activity by providing assistance to peers, patients, and staff as needed.
Has knowledge of the use and operation of all office equipment, i.e., telephone system, fax, computer system, copy machine, etc.
Perform med reconciliation with patients and confirm pharmacy.
Serve as a preceptor to new hires.