Pediatric Medical Assistant

Agave Pediatrics•Phoenix, AZ

1d•Onsite

About The Position

Agave Pediatrics, a fast-growing pediatric practice, announces an exciting opportunity for dedicated healthcare professionals. We are seeking a highly motivated and skilled Pediatric Medical Assistant to join our dynamic team. This is a full-time position that offers a chance to contribute significantly to the health and well-being of our young patients. The ideal candidate for this position will possess a strong commitment to providing exceptional patient care, a keen ability to handle various responsibilities in a bustling environment, and a proactive approach to working within a multidisciplinary team. This role is perfect for someone who thrives in a fast-paced setting and is adept at managing high patient volumes while maintaining a compassionate and professional demeanor.

Requirements

Ability to work efficiently in a fast-paced office environment, with a keen attention to detail and the ability to multitask effectively.
Experience working with insurance, managing medical records, and understanding of healthcare privacy practices.
Excellent interpersonal and communication skills to interact effectively with patients, families, and other healthcare team members.
Adaptability and openness to work with a diverse patient population and fluctuating work demands.
Capable of physical tasks involved with the role, including patient assistance and setup of medical equipment.
Medical Assistant Diploma or equivalent certification.

Nice To Haves

Bilingual capabilities preferred, but not a requirement.
Minimum of 1 year experience as a Medical Assistant preferred, but candidates with strong credentials will be considered.

Responsibilities

Engage in HIGH VOLUME PATIENT INTERACTION AND CUSTOMER SERVICE to ensure a positive experience for all patients.
Manage appointment scheduling efficiently to accommodate patient needs and optimize clinic workflow.
Handle medical chart management using eClinical Works EMR to ensure accurate and up-to-date patient information.
Perform front desk duties including check-in/out, ensuring a smooth flow of patients through the clinic.
Undertake daily opening and closing responsibilities to maintain clinic operations.
Maintain strong phone etiquette for dealing with patient inquiries and communications.
Assist in patient rooming, preparing examination rooms and patients for examination.
Conduct basic in-office labs and administer vaccines as required.
Provide triage phone call support to assist with patient concerns and direct them to the appropriate resources.
Work some Saturdays as required by the clinic schedule.