Pediatric Care Coordinator

Boston Childrens Health Physicians LLP•Washingtonville, NY

6d•Onsite

About The Position

Seeking a Full Time Pediatric Care Coordinator for BCHP's Pediatric Office in Washingtonville, NY. Schedule approx. Monday- Friday 8:00am-4:15pm or 9:00am-5:15pm. Pay rate will be approx. $23/hr-$25/hour, negotiable based on experience. Previous medical office experience required.

Requirements

Previous medical office experience required
High school degree or equivalent required

Nice To Haves

pediatric experience preferred

Responsibilities

Use EHR to track all specialists referrals, ensuring patients have scheduled appointments (assisting the patients with scheduling the appointments as needed), patients are seen by the specialist, and that the consultation notes from specialists are received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
Use EHR to track all lab tests, ensuring patients go for their lab tests, and that the lab results are received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
Use EHR to track all imaging tests, ensuring patients have scheduled appointments (assisting the patients with scheduling the appointments as needed), patients are seen for their tests, and that the imaging results received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
Proactively contacting patients who have unplanned ED visits or hospital admissions
Run population health reports as instructed by supervisor and/or BCHP Quality Dept
Run care management reports as instructed by supervisor and/or BCHP Quality Dept
Assist patients in making appointments with specialists
Assist patients in issues with school placement
Assist patients in issues with social service needs such as food stamps, Medicaid, and WIC
Assist providers in making contact with specialists to get updates about patients and care plans
Assist providers in following up with patients to get updates in between regular office visits
Track PCMH compliance by regularly running reports to see performance on elements required for PCMH recognition
Assist office manager and lead doctor in PCMH transformation by giving input for necessary workflow changes and other changes to make PCMH recognition a reality
Be a supporter of PCMH transformation
Develop office workflow suggestions that further the efforts towards team based care
Work with Quality Department on projects related to continuous quality improvement
Be a subject matter expert on PCMH within the office
Provide care in a patient-centered manner
Attend medical home meetings
Participate in pre-visit planning
Demonstrate excellence in both internal and external customer service
Other duties as assigned
Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
Complete annual corporate compliance training
Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
Ensure and/or remain in compliance with local, state and federal regulation