PD Supervisor

FFE Transportation Services • Lemont Township, IL

5d • Onsite

About The Position

FFE is the largest nationwide asset-based temperature-controlled LTL transportation & warehousing provider. Founded in 1943, our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. We empower our team to embrace personal development, technology and diversity to deliver unparalleled service. We are seeking a P&D Supervisor for our Lemont, IL location.

Requirements

• Minimum two years’ experience in telephone sales or dispatch
• Must have management experience
• IT competent, previous experience with Microsoft Office and the latest software applications
• Highly organized with exceptional follow-through abilities
• Strong verbal/written communications
• Highly motivated, flexible and great attitude
• Organizational skills for planning, decision-making and executing with excellence
• Skilled in developing standards and process improvement
• Strong interpersonal skills with the ability to lead and work within a team structure
• Ability to learn and build upon industry specific information for future professional growth

Nice To Haves

• Model professional attitude and maintains composure at all times
• Ability to inspire and lead others to attain company goals
• Transportation Industry experience a plus, but not required

Responsibilities

• Ensure proper hand off and execution of assigned plans or loads
• Analyze available equipment, drivers and loads
• Estimate loads and trip times
• Establish truck schedules as necessary
• Evaluate the operation to promote cost-efficient service and make recommendations for improvements
• Monitor current equipment location and status
• Advise Area Managers, Customer Service Representatives, and/or Service Center Manager of delays or issues with after hour deliveries or in the absence of Area Manager
• Interact with customers and troubleshoot problems to obtain final resolution as needed
• Respond quickly and efficiently to changes in drivers, road conditions, or load needs and assist Linehaul Supervisors in re-powering loads and drivers when necessary
• Effectively assist the Area Manager and Service Center Manager in the supervision of drivers
• Resolve any driver issues or concerns as appropriate
• Recommend specific disciplinary action for performance or disciplinary problems to the Service Center Manager
• Responsible to accomplish other duties that may be assigned on an ad hoc or permanent basis in conjunction with or in addition to these current responsibilities
• Regular and reliable attendance is required
• Other duties as assigned

Benefits

• Medical, Dental, and Vision Insurance – two medical plan options to fit your needs
• Company-Paid Life Insurance $25,000 – additional voluntary life and AD&D coverage available
• Disability Coverage
• 401(k) Retirement Plan
• Paid Time Off (PTO) and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed