PCSS Graduate Assistant 2026-2027 (SHU Graduate Student Only)
About The Position
The PCSS Graduate Assistant (GA) will support the department's daily operations, focusing on managing student workers, financial aid paperwork, and lab operations. This role involves significant administrative and supervisory responsibilities, including recruitment, training, performance reviews, and budget management. The GA will also be responsible for ensuring the smooth functioning of the Walsh Library and Esports Lab, providing student support, and completing various projects and reports. This position requires strong organizational, communication, and leadership skills, with a commitment to confidentiality and professionalism. The role is specifically for Seton Hall University graduate students enrolled in a minimum 2-year program.
Requirements
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
- Ability to work independently and collaboratively.
- Excellent written and verbal communication skills.
- Ability to build and maintain professional relationships.
- Leadership qualities
- Time management skills
- Possess professionalism, critical thinking skills, and conflict resolution abilities.
- Budgeting experience
- Proficiency in Excel and Excel coding
- All candidates must be accepted and enrolled into a minimum 2-year graduate program at Seton Hall University.
Responsibilities
- Assisting with the hiring, recruitment, onboarding, training, and management of a diverse team of over 50 student workers.
- Handling the financial aid paperwork for the work-study staff, including verifying hours worked, submitting bi-weekly timesheets, and managing the budget.
- Creating and maintaining contracts and schedules for the student work-study staff, ensuring alignment with their class schedules and availability.
- Collaborating on the planning and implementation of the annual STA (Student Teaching Assistant) training program, as well as organizing additional training sessions for individual groups throughout the academic year.
- Conducting performance and probationary reviews.
- Manage the Graduate Assistant (GA) inbox for receiving student inquiries, updates, and valuable information. Respond to inquiries promptly and professionally, providing accurate information or directing queries to the appropriate personnel.
- Assisting with the daily operations and providing troubleshooting assistance in the Walsh Library, Esports Lab.
- Ensuring the proper functioning of lab equipment and maintaining adequate supplies (e.g., paper, toner, drum) within these locations.
- Overseeing the security of the labs and providing student support in each location from opening until closing, including during extended hours of operation.
- Reserving and confirming requests for private use of computer labs and mobile carts for unique events and ensuring proper staffing.
- Produce weekly status reports.
- Completing additional yearly projects and tasks assigned by the Assist Dir. Technology Operations Manager.
- Staffing two Open House and/or Pirate Preview per semester is required (Open Houses are held on weekends).
- Oversee and ensure students perform scheduled printer checks, collaborate with them to compile comprehensive printer usage and cost reports, and conduct regular audits to identify discrepancies and shortages in printer inventory supply.
- Providing administrative support as needed to the department offices.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
