PCS Trust Advisor II - Mount Laurel, NJ

TD•Philadelphia, PA

1d•$91,000 - $145,600

About The Position

The Private Client Services (PCS) Trust Advisor II administers and retains assigned accounts, including trusts, estates, personal retirement, and agency relationships. The role builds and maintains client relationships, determines financial goals and objectives, and develops comprehensive financial strategies and plans. It explains governing documents and advises clients on banking needs, estate planning, gifting, and tax matters. The advisor may focus on a Private Trust specialty such as Real Estate or Probate, in which case customers may be internal rather than external. The position works independently with limited supervision and administers more complex accounts. It gathers and analyzes financial information, develops recommendations, reviews plans with clients, assists with implementation, monitors accounts, and coordinates with internal and external contacts. It manages a book of business to achieve revenue, profitability, sales, cross-referral, and account-retention goals, while also supporting business development and department administration. The Level II portfolio revenue target is $750,000.

Requirements

Bachelor's degree or progressive work experience in addition to the stated related experience.
At least 5 years of related experience.
Thorough knowledge of wills, estates, trusts, and investments.
Proven sales ability, including successfully attracting new clients.
Attention to detail.
Strong execution skills and an action-oriented approach.
Excellent written and verbal communication skills.
Critical-thinking ability, flexibility, and ability to develop solutions for varied business and market needs.

Nice To Haves

Financial professional designation.
Completion of a recognized trust school program before employment.
Certified Trust and Fiduciary Advisor (CTFA).

Responsibilities

Administer and retain assigned trust, estate, personal retirement, and agency accounts, including more complex accounts.
Build and maintain client relationships; discuss financial goals and objectives and explain governing document terms and specifications.
Advise clients on banking needs, general estate planning questions, gifting, and tax issues.
Gather relevant client financial information, analyze data, coordinate with internal personnel, and prepare recommendations.
Meet with clients to review proposals, obtain feedback, make changes, and assist with implementation, including portfolio management, estate planning, charitable planning, and tax matters.
Participate in presentations to individual and institutional clients about tax and financial planning services.
Monitor client accounts, resolve problems, and offer alternatives to principals and beneficiaries in coordination with internal and external real estate, legal, tax, and asset-management contacts.
Occasionally oversee less experienced or administrative staff and provide training, advice, and guidance on complex and non-routine matters.
Communicate with Investment, Tax, Private Trust, and other internal personnel to exchange updated client information.
Ensure proper administration of company policies and regulatory guidelines and coordinate services.
Manage a book of business to achieve revenue realization and account profitability objectives for Trust clients.
Develop business plans based on identified and quantified activities to broaden and expand client relationships.
Identify referral opportunities and engage PCS partners and internal or external contacts to close them.
Meet annual sales, cross-referral, and account-retention goals through proactive client contact.
Participate in regional tax and financial-planning business development, including cross-selling to existing clients and developing new relationships.
Participate in department administration and committees; evaluate account-related issues, problems, and opportunities and recommend policy or procedure changes to improve efficiency and revenue.
Review legal documents for assigned accounts to determine the company's terms, responsibilities, and duties.