PC Technician

TEKsystems • City of Albany, NY

6d • $33 - $33 • Onsite

About The Position

The PC Technician will be responsible for providing advanced technical support and maintenance for desktops, laptops, and related hardware/software systems. This role requires strong expertise in imaging and deployment, workstation configuration, and experience within healthcare IT environments. The ideal candidate will have a proven track record of troubleshooting, configuring, and maintaining Windows-based systems and associated technologies.

Requirements

• 5–8 years of experience in PC imaging and deployment using SCCM, MDT, or similar tools.
• Strong diagnostic and troubleshooting skills for workstation configuration and maintenance.
• Hands-on experience in healthcare IT environments, with knowledge of compliance and security standards.
• Proficiency in Windows 10/11, Office 365, Active Directory, and Citrix environments.
• Familiarity with mobile device management platforms (TinyMDM, IBM MaaS360).
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Perform imaging and re-imaging of Windows-based laptops and desktops using tools such as SCCM, MDT, or similar deployment platforms.
• Configure and deploy workstations, ensuring compliance with organizational standards and security policies.
• Diagnose and resolve hardware and software issues for desktops, laptops, and peripheral devices.
• Provide support for operating systems including Windows 10 and Windows 11, as well as Office 365 applications.
• Manage Active Directory tasks such as user account creation, group policy updates, and permissions management.
• Support printers, handheld scanners, and other peripheral devices.
• Assist with asset management, including inventory tracking and lifecycle management of IT equipment.
• Provide mobile device support and management using MDM solutions such as TinyMDM and IBM MaaS360.
• Deliver deskside and remote support for end-users, ensuring minimal downtime and optimal performance.
• Collaborate with healthcare providers and staff to ensure IT systems meet compliance and operational requirements.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees