Helpdesk PC Technician
About The Position
In this position, you will support the enterprise users and computers with tier 1 and tier 2 technical issues. You will install and maintain PC Desktop hardware and printers. You will have involvement in special projects. You will work on and resolve end user support tickets. We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.
Requirements
- Associates Degree in Electronics or Computer Technology or equivalent experience
- 4+ years enterprise desktop support
Responsibilities
- PC preparation, installation and maintenance
- Printer installation and configuration
- PC and printer hardware repair
- OS and application installation and configuration
- Maintain necessary inventory of spare parts
- Perform software and hardware audits
- PC Network configuration
- Project planning and documentation
- Perform advanced PC troubleshooting
- Provide excellent customer service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
