PC Deployment Technician

TEKsystems•Cleveland, OH

5d•$18 - $22•Onsite

About The Position

The IT Deployment Technician executes hardware and software rollouts across offices, labs, and remote sites. You will stage and provision devices, perform onsite installations, coordinate logistics, and ensure users are fully operational on day one. The role blends hands-on deployment work with methodical documentation, change control, and excellent customer service during floor‑walking and post‑go‑live support.

Requirements

Professional IT deployment or deskside support experience in an enterprise setting.
Hands‑on experience with endpoint provisioning and imaging tools (such as Intune/Autopilot, SCCM/MECM, Jamf, MDT, or equivalent).
Working knowledge of Windows 10/11 and macOS setup, profile/data migrations, and common enterprise apps (Microsoft 365, Teams, OneDrive).
Familiarity with MDM and endpoint security basics, including disk encryption, MFA/SSO profiles, VPN, Wi‑Fi certificates, and software distribution.
Comfort with ticketing and documentation (ServiceNow, Jira, or similar) and accurate asset tracking.
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) sufficient to validate connectivity and escalate effectively.
Strong customer service skills, clear communication, and the ability to work independently at remote sites.

Nice To Haves

Scripting for automation or post‑deployment tasks (PowerShell, Bash).
PXE/WDS/MDT build pipelines, driver/package management, and task sequence troubleshooting.
Azure AD/Entra ID, Group Policy, Okta, or identity lifecycle exposure.
Mobile device deployment (iOS/Android) with Intune or other MDMs.
Printer provisioning and print server concepts; label and barcode scanner rollouts.
Basic switch/port validation and collaboration with network teams during cutovers.
Experience with large, multi‑site refreshes, acquisitions, or new office builds.

Responsibilities

Prepare and stage laptops, desktops, thin clients, and mobile devices using standard images and provisioning methods (e.g., Intune Autopilot, SCCM/MECM, Jamf, MDT).
Perform onsite deployments, including desk-side install, profile migration, printers and peripherals, dual monitors, docking stations, and user cutovers.
Enroll and configure endpoints in MDM/endpoint management; apply policies for encryption, VPN, Wi‑Fi, certificates, and required applications.
Execute site surveys, equipment audits, and readiness checks ahead of moves, expansions, and new site builds.
Coordinate logistics: shipping/receiving, RMA processing, asset tagging, e‑waste and decommissioning.
Update tickets, asset records, and deployment trackers; maintain accurate CMDB/asset management data.
Provide floor‑walking hypercare after go‑live, resolving issues and escalating defects to engineering when needed.
Perform light network tasks as directed (rack/stack small equipment, patching, basic port/VLAN verifications with network team).
Support basic conference room readiness (displays, Teams/Zoom rooms, HDMI/USB‑C, webcams, speakerphones) for day‑one usability.
Follow change, incident, and safety procedures; create rollback plans and validate success criteria for each deployment wave.