PC Technician

Obsidian Solutions Group LLC • Fayetteville, GA

3d • Onsite

About The Position

Obsidian Solutions Group is seeking a PC Technician to provide desktop support, workstation configuration, troubleshooting, and maintenance of IT systems in an enterprise military environment. The ideal candidate possesses foundational IT certifications, hands-on experience supporting Army or Joint Mission Command systems, and strong technical skills related to hardware, software, and network workstation operations.

Requirements

• Associate degree in an IT-related field OR four years of professional IT experience
• Security Clearance: Active Secret clearance required
• Current certification meeting DCWF Client Systems Technician (411) Basic proficiency level
• Networking concepts and protocols
• Cyber threats and vulnerabilities
• Basic physical components and IT architecture
• IT system operation, maintenance, and security
• Hardware/software troubleshooting
• Network workstation configuration and validation
• Incident documentation and tracking
• Knowledge of interoperability with Army and/or Joint Mission Command systems
• Experience providing IT support in an enterprise environment

Responsibilities

• Install, configure, and maintain desktop systems, laptops, and peripheral equipment in accordance with DoD standards.
• Troubleshoot and resolve hardware, software, and network workstation issues.
• Configure, validate, and maintain networked workstations in enterprise environments.
• Document and track incidents, support tickets, and technical resolutions following established procedures.
• Identify cyber threats or workstation vulnerabilities and report issues as required.
• Support operation, maintenance, and security of IT systems, ensuring compliance with DoD policies.
• Provide user assistance, training, and troubleshooting for workstation hardware, operating systems, and approved applications.
• Maintain an understanding of physical computer components, IT architecture, and system interoperability with Army/Joint Mission Command systems.
• Assist with workstation imaging, updates, patches, and inventory management.
• Ensure proper handling and protection of government IT equipment and data.
• Collaborate with IT and cybersecurity personnel to ensure secure and reliable system operations.
• Maintain accurate documentation of configurations, procedures, and technical tasks.

Benefits

• Highly competitive compensation package
• Exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree