PC Technician - Part Time

AM General • Mishawaka, IN

7d • Onsite

About The Position

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us. We R.I.D.E. with Sgt. Smith! We are R esponsive We have I ntegrity We are D ynamic We exhibit E xcellence

Requirements

• High school diploma (or GED) and pursuing Bachelor of Arts/Science in Computer Science or Information Technology or Management Information Systems is required
• General working knowledge of Windows-based PCs, tablets, mobile devices
• Experience using Microsoft Office 365 products (Outlook, Excel, PowerPoint, Teams, Word)
• Strong organizational skills
• Must demonstrate effective written and verbal communication skills
• Accuracy in quality of work
• Work independently and in teams
• Strong problem solving and customer service skills
• Must be able to multi-task

Responsibilities

• Deploy and support standard IS&S equipment and software to knowledge workers
• Support knowledge workers either deskside or using remote support tools
• Providing Incident and Service Request Fulfillment support
• Demonstrate Asset Management techniques to deploy, track, and recover devices and peripherals
• Participate in project-related activities across service providers
• Provide support of voice and data services, working with Managed Services partner(s)
• Assist InfoSec with hardening & remediating any endpoint devices, network equipment, or virtual machines for vulnerabilities
• Learn to use various tools and platforms to support & monitor the Infrastructure & Operations landscape

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED