PC Technician II
The Arc Ontario•Town of Canandaigua, NY
•$21 - $22•Onsite
About The Position
Join our team as an IT Support Specialist at The Arc Ontario and play a vital role in supporting a mission-driven organization dedicated to empowering individuals of all abilities. You'll provide high-level hardware and software support, manage internal help desk requests, configure and deploy equipment, maintain secure network systems, and ensure staff have the tools they need to succeed. Apply now to make a meaningful impact through your technical expertise!
Requirements
- Associates Degree preferred and/or at least two (2) years of experience providing hardware and software support to small-to-medium sized companies.
- Experience in administration of Microsoft networking environments, Microsoft Office suite, Microsoft Exchange, Office 365 and similar applications.
Nice To Haves
- Staff training experience a plus.
- Experience with Microsoft server and VMWare virtualization environments a plus.
- CompTIA A+ and/or Network + certification desired.
Responsibilities
- Troubleshoots and maintains computer and peripheral equipment at the main facility and off-site locations.
- Monitors and responds to internal help desk system to maintain a high level of customer service to staff and individuals.
- Makes necessary modifications to user security rights and application access due to staff position changes and terminations.
Benefits
- Health and retirement benefits
- Paid time off; Over 3 weeks of vacation within your first year!
- Sick Time
- Growth potential/Opportunity for advancement within my agency
- Educational Assistance
- Employee Assistance Program
- Access to a Fitness Center in the Main Facility
- Pay on Demand
- Free Telehealth with EZaccessMD
- Emergency Assistance Funding
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
