Pc Technical Support
About The Position
Provide on-site desktop support for all hardware in the manufacturing plant. Setup, configure, install and maintain end users' desktop computers and peripherals, both on production line and in offices. Provide technical support for production and office personnel on computers, phones, and printers. Implement and maintain network servers, including active directory accounts. Break/fix support for network, server, and end user devices. Provide support for industrial printers. Manage and track hardware inventory and e-waste. Windows 10 support. Mobile RF device and workstation PC support. Perform other duties as required and assigned.
Requirements
- Excellent problem solving skills
- Ability to work under pressure
- Ability to make critical decisions in a timely manner
- Good communication and writing skills
- Ability to multitask and prioritize numerous critical tasks
- The ability to cope with a demanding workload and fast paced environment
- Mainly responsible for keeping production computers up and running but also need to understand how to look at a router or switch if there are issues with the network
- Might have to re-image computers from time to time
- Have to go through ladder training to climb a ladder when a wireless access point needs to be reset
- The person in this role would have to be on site every day
Nice To Haves
- Potential to convert to a full-time Abbott employee after one year
Responsibilities
- Provide on-site desktop support for all hardware in the manufacturing plant
- Setup, configure, install and maintain end users' desktop computers and peripherals, both on production line and in offices
- Provide technical support for production and office personnel on computers, phones, and printers
- Implement and maintain network servers, including active directory accounts
- Break/fix support for network, server, and end user devices
- Provide support for industrial printers
- Manage and track hardware inventory and e-waste
- Windows 10 support
- Mobile RF device and workstation PC support
- Perform other duties as required and assigned
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
