PC Support Technician

Jefferson County Sheriff's Office • Louisville, KY

20h • $29 • Onsite

About The Position

We are seeking a dedicated and knowledgeable PC Support Technician to provide hands-on support for the technology needs of a local law-enforcement agency. This role is ideal for someone who thrives in a structured environment, values reliability, and can balance independent work with teamwork. This position supports mission-critical systems that help keep daily operations running smoothly.

Requirements

• High School Diploma or its equivalent.
• Ability to lift and/or carry equipment up to 20 lbs.
• Ability to bend, stoop and kneel for short periods of time.
• Possesses sufficient speech and hearing necessary to communicate effectively with other individuals in person and on the phone.

Nice To Haves

• Experience in IT operations and infrastructure within a Windows environment 5+ years of experience preferred, but not required
• Prior experience supporting users in a professional or structured environment is a plus
• CompTIA A+, Network+, or CCNA
• MCP, MTA, or MCSE
• Database and SQL knowledge
• IBM AS/400 experience
• HTML/HTML5 familiarity
• Active Directory and Group Policy experience

Responsibilities

• Provides technical support for desktop and laptop PCs.
• Diagnose, repair, and maintain workstations and related hardware.
• Supports peripheral devices including printers, copiers, scanners, and webcams.
• Installs, configures, and troubleshoots software applications.
• Researches and resolves software-related issues.
• Installs and maintains device drivers.
• Assists with software repairs and updates.
• Maintains accurate equipment inventory.
• Monitors equipment lifecycles and recommends replacements or upgrades.
• Documents cyber security incidents.
• Performs additional duties as assigned/needed on a temporary basis.
• Performs related work as required.

Benefits

• Employees participate in the Non-Hazardous Duty retirement under CERS offered by the KPPA.
• JCSO pays 100% medical premiums for single coverage, and 90% for other plan levels.
• Competitive plans for vision and dental.
• Optional deferred compensation and life supplemental life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED