PC Deployment Technician

TEKsystems•La Vergne, TN

3d•Onsite

About The Position

The PC Deployment Technician will support end-user device refresh and deployment initiatives in a Windows environment. This role focuses on preparing, validating, and delivering pre-imaged PCs to end users while ensuring a smooth transition of data, applications, and user productivity tools. The ideal candidate is detail-oriented, comfortable working remotely with users, and experienced with Microsoft endpoint management tools.

Requirements

Experience supporting PC deployments, device refreshes, or endpoint rollouts in a Windows environment.
Hands-on experience with Microsoft Intune and the Intune Company Portal.
Strong understanding of OneDrive setup, synchronization, and data migration.
Experience remotely supporting end users during device transitions.
Strong troubleshooting skills and attention to detail.
Excellent communication skills with the ability to clearly guide non-technical users.

Nice To Haves

Experience supporting large-scale deployment or refresh projects.
Familiarity with Microsoft 365 user environments.
Prior experience working in structured deployment or rollout schedules.

Responsibilities

Assist end users with OneDrive sign-in and profile setup on newly deployed PCs.
Verify successful synchronization and transfer of user data from legacy devices to new systems.
Troubleshoot OneDrive sync and access issues to ensure data integrity and user readiness.
Use Microsoft Intune and the Company Portal to install, validate, and troubleshoot required applications on Windows devices.
Confirm successful software deployments and resolve application installation failures as needed.
Ensure devices meet configuration and compliance requirements prior to handoff.
Remotely access pre-imaged PCs to perform final checks and configuration prior to deployment.
Coordinate with end users to schedule deployment times and minimize business disruption.
Guide users through device setup, data access, and post-deployment validation.
Validate system readiness, connectivity, and user access before and after deployment.
Document deployment activities, issues, and resolutions according to IT procedures.
Escalate technical issues when necessary while maintaining ownership through resolution.