PBX/Phone Operator - Full Time - Private Hotel & Training Center!

Pyramid Global Hospitality•Westlake, TX

1d•Onsite

About The Position

The PBX/Phone Operator Agent is responsible for processing incoming and outgoing communications courteously, while maintaining a positive and professional image. In addition, assist with checking guests into the front desk, luggage assistance and creating guest name badges. This is a full-time position. Full and weekend availability required.

Requirements

Previous guest or customer service experience preferred.
Good computer skills.
Knowledge of Microsoft Outlook, Excel and Word preferred.
Valid Texas Drivers License with good driving record preferred.
Friendly and outgoing personality.
Likes to talk to people.

Responsibilities

Answer and process all incoming/outgoing guest and in-house calls.
Responsible for Maintenance Service ticket input and tracking.
Be knowledgeable of all services provided by the hotel to answer guest questions.
Ensure guest name badges are created and organized based on the group arrivals.
Assist with checking guests in and collecting and distributed guest luggage.
Provides assistance with valet parking.

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Awesome Employee Focused Culture with many Associate Events!
10 days of holiday pay.
Up to 14 Vacation & Sick days per year.
Weekly pay!
Leadership and Career development programs.
Free Lunch in our newly remodeled Associate Cafeteria.
Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
Employer matching 401k.
Tuition Reimbursement.
Free parking on-site.
Free uniforms and we will clean them!
Benchmark Hospitality hotel discounts.