PBX Operator- Tahiti Village
Travel + Leisure Co.•Bonita Springs, FL
•Onsite
About The Position
As a PBX Phone Operator, your friendly and excellent service will play a vital part in making guests’ vacations memorable. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. This will be working at Tahiti Village.
Requirements
- Professional appearance and a positive, can-do attitude.
- Strong phone etiquette skills.
- Excellent communication skills with the ability to read, write, and understand English.
- Ability to solve problems with minimal supervision.
- Ability to multitask and work in a fast paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
Responsibilities
- Answer incoming calls for the resort - including external and internal communications.
- Bring smiles to guests from around the world by providing warm welcomes.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off
- Parental leave
- Holidays
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
