PBX Operator - Communications

Providence • Olympia, WA

3d • Onsite

About The Position

The Switchboard Operator position is responsible for answering the hospitals main lines, responding to the customer, and processing the call in the most efficient and expedient manner; for public address paging, remote pager paging, radio paging, inputting physician messages, providing customers with physician contact information, monitoring and responding to all hospital/campus alarms and emergency procedures, documenting and maintaining files of all communications materials. The position contacts cath-lab on-call staff for emergency medical procedures, contacts on-call bio med, maintenance, spiritual care, and administration staff, and processes all calls and messages to SSIP physicians. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Experience in a medical environment

Nice To Haves

• 2 years Switchboard experience

Responsibilities

• Answering the hospital's main lines
• Responding to customers and processing calls efficiently
• Performing public address paging, remote pager paging, and radio paging
• Inputting physician messages
• Providing customers with physician contact information
• Monitoring and responding to all hospital/campus alarms and emergency procedures
• Documenting and maintaining files of all communications materials
• Contacting cath-lab on-call staff for emergency medical procedures
• Contacting on-call bio med, maintenance, spiritual care, and administration staff
• Processing all calls and messages to SSIP physicians

Benefits

• Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed